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General| Category | Controller |
|---|---|
| Manufacturer | NUANCE |
| Integration | Active Directory, LDAP |
| Connectivity | Ethernet, USB |
| Security | User authentication |
| Compatibility | printers and MFPs |
| User Authentication | PIN |
| Functions | Secure print release, user authentication, print management, cost tracking |
Describes the SafeCom Controller, its function, and integration within the system.
Lists the necessary prerequisites and system requirements for using the SafeCom Controller.
Details the hardware specifications and features of the SafeCom Controller unit.
Describes the hardware specifications and features of the SafeCom Color Front-end.
Lists supported SafeCom ID devices and their associated part numbers for identification.
Explains how to enable and configure copy control functionality on Multifunction Printers.
Lists related SafeCom documentation and manuals for further reference.
Provides an overview of the manual's structure, scope, and applicable product versions.
Details the revision history and changes made to this specific manual.
Gives a high-level introduction to the SafeCom Controller and its role in the solution.
Provides step-by-step instructions for physically connecting the SafeCom Controller hardware components.
Details the initial setup procedure using the SafeCom Color Front-end interface.
Explains how to add and configure the controller using the SafeCom Administrator software.
Interprets the meaning of the status lights (LEDs) on the SafeCom Controller for diagnostics.
Describes the setup and requirements for using MFP cables to control copying functionality.
Specific instructions for connecting and configuring SafeCom MFP cables for Canon printers.
Specific instructions for connecting and configuring SafeCom MFP cables for HP printers.
Detailed steps for HP 9055mfp and 9065mfp models regarding MFP cable connection.
Specific instructions for connecting and configuring SafeCom MFP cables for Konica Minolta printers.
Specific instructions for connecting and configuring SafeCom MFP cables for Kyocera Mita printers.
Specific instructions for connecting and configuring SafeCom MFP cables for Océ printers.
Specific instructions for connecting and configuring SafeCom MFP cables for Ricoh printers.
Instructions for contacting support for Sharp MFP cable configurations.
Specific instructions for connecting and configuring SafeCom MFP cables for Xerox printers.
Step-by-step guide for setting up Xerox PH3635 using FDI.
How to enable copy locking specifically for Xerox WorkCentre 75xx models.
An introduction to the SafeCom Controller's web-based administration interface.
Instructions for accessing and logging into the SafeCom Controller's web interface.
Navigating and using the Advanced Configuration section of the web interface.
Configuring SafeCom specific settings via the web interface.
Configuring printer-related settings through the web interface.
Configuring network settings, including IP address and DNS, via the web interface.
A section dedicated to common operational tasks and configurations for the controller.
How to configure the controller to connect to the SafeCom server and printer.
Steps for registering the controller as a device within the SafeCom system.
Securing the controller's configuration by setting or changing the administrator password.
Configuring different methods for user identification at the device.
Instructions to disable the physical test button for enhanced security.
How to add specific printer driver names for better document handling.
Steps to assign a static IP address to the controller via its web interface.
Advanced method for assigning IP addresses using command-line tools.
Using the Color Front-end to set up the controller's IP address.
Setting contact information for the help desk displayed during errors.
Configuring the controller to use DNS names for printer identification.
Manually setting the LAN speed for the controller's network connection.
Final steps to enable the Copy Control feature after MFP cable setup.
Methods for restoring the controller to its default factory settings.
Changing the default communication port from 9100.
Enabling the feature for direct, unencrypted printing from the server.
Steps to enable the SafeCom Go functionality, often for specific printer brands.
Disabling or controlling remote access methods like FTP and TELNET for security.
Information and procedures for updating the SafeCom Controller's software.
Detailed steps for updating the controller software using an FTP connection.
Alternative method for software updates using Mini-FTP mode.
Monitoring the communication status between the controller and the Front-end.
Configuration steps for Cotag cards with the SafeCom Front-end.
Specific procedure for the initial setup of the Front-end using a Cotag configuration card.
Instructions on how users log in to the SafeCom Color Front-end interface.
Managing and interacting with the list of documents available for pull printing.
How to initiate and perform copying tasks using the Front-end.
Procedures for securely logging out of the SafeCom Color Front-end.
The initial login process requiring a PUK code for new users.
How users can change their personal identification PIN code.
Maintenance instructions for cleaning the device's touch-screen display.
Information about accessing the online help desk for support.
Diagnosing and resolving "Out of order" printer status messages.
Troubleshooting "User unknown" errors related to card or code entry.
Diagnosing and resolving "Login denied" errors, including PIN and registration issues.
Troubleshooting "Restricted access" messages for users or pay settings.
Resolving issues when documents fail to print correctly.
Troubleshooting issues related to unrecognized printer drivers.
Diagnosing and resolving "Printer busy" messages, including SNMP status.
Troubleshooting specific login errors indicated by a number code.
Resolving general failure errors during document printing.
Troubleshooting problems with the card reader not functioning properly.
Comprehensive checks for why documents might not be printing.
Troubleshooting messages indicating the printer is not accessible.
Identifying reasons why copy jobs may not be recorded or tracked.
Resolving issues with the device's web interface display or saving settings.
Information and guidelines for the proper disposal of the product according to WEEE directives.
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