Num'axes PIE1035 - Troubleshooting Common Problems

PIE1035 - Indice A – Novembre 2018 20/44
Photos (still images)
Picture size: 3MP, 5MP, 8MP, 12MP or 16MP
Files format: JPEG
Multi-shot: programmable from 1 to 3 photos per trigger
Videos
Video size: VGA (640x480), HD (1280x720) or Full HD (1920x1080)
Files format: AVI
Video length: programmable from 10 seconds to 5 minutes
Trigger Time
Less than 1 second
Serial Number (camera ID)
Programmable (4 digits)
Operation on fixed times
Yes (TIMELAPSE mode)
Memory
SD/SDHC card (up to 32GB) | Class 4 or higher
Screen
1.3” LCD
Voltage
DC 6V
Batteries
8xAA
External power
Input AC 100V-240V/50-60HZ | Output DC 6V/2A
Interface
USB port | SD card slot | DC port
Operating Temperature
-15°C to +60°C | +5°F to +140°F
Storage Temperature
-30°C to +70°C | -22°F to +158°F
Waterproof Spec
IP54
Dimensions
150 x 112 x 66 mm | 5.9 x 4.4 x 2.6 in.
Weight
265g | 12.9 oz. (without batteries)
12. Troubleshooting
Problems
Possible causes
Solutions
The device cannot be turned on.
Batteries improperly installed.
No power.
Properly install the batteries making
sure to follow the instructions in this
guide.
The photos/videos cannot be saved.
Interrupted power before they were
saved.
Full SD card.
Replace the dead batteries with new
ones.
Insert a new SD card.
The device automatically powers off.
No power.
Replace the dead batteries with new
ones.
Bad focusing.
The lens is dirty.
Clean the lens with a soft cloth.
The memory card doesn’t work.
The memory card is protected.
Format error.
Damaged memory card.
Make sure the write protection
switch on the side of the card is not
in the LOCK position.
Format the memory card.
Replace the memory card.
13. After-sales service
Should your product stop working or develop a fault, first read this guide over, and then check the batteries and
replace them if necessary. Also check that you are using the product correctly.
If the problem persists, contact your distributor or check out on www.numaxes.com.
You can also contact NUM’AXES at +33.2.38.69.96.27 or export@numaxes.com.