Nutricia Flocare Infinity+ - Page 30

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EN
PROBLEM SOLVER CHART
Always follow the instructions below in case a problem occurs.
Using methods other than those described may cause the pump to function incorrectly.
Condition Cause Correction
NO SET
• The set is not fitted or wrongly fitted in the pump.
• The pressure sensor area is dirty
(Fig 1, position 5 & 6)
• Stop the alarm by pressing “start/stop”.
• Insert the Flocare
®
Infinity
™
feeding set into the pump as indicated on the blister
packaging (or refer to Fig 5a - 5d) and close the door.
• Restart the pump.
• Clean the sensors, reinsert the feeding set in the pump and restart the pump.
PUSH STRT
• The pump has been untouched in hold mode for 3
minutes or more.
• Stop the alarm and prolong the hold mode with another 3 minutes by pressing
“start/stop” key.
• Program the pump and start it by pressing the “start/stop”.
END OF DOSE
• The pump administered the installed dose =
volume.
• The programmed dose/volume has been administered
• Press start/stop to switch off the alarm
• Press INFO and then CLR to reset the administered volume (to reset the flow
rate and dose as well, press the CLR button for 3 seconds)
PROG
• No flow rate is installed.
Flow rate = 0 ml/h
• The installed parameters in a bolus program can-
not form a correct
solution.
• Make sure the correct feeding parameters are programmed.
DOOR
• The door is not correctly closed. • Make sure the door is properly closed prior to
starting a feeding program.
AIR
• The pump detected air in the pump set. • Make sure there is no excessive foam in the reservoir and ensure there is
enough feed in the reservoir for the set therapy.
• If the feeding reservoir is empty, replace the reservoir and continue feeding. If
necessary, prime the set (FILL SET).
Condition Cause Correction
• The air sensor area is dirty( Fig 1, position 8).
• The feeding set is not inserted correctly.
• Make sure the air sensor is clean.
• Make sure the feeding set is properly inserted in the pump. (Fig 5a - 5d)
BATT
the pump
remains working
• The battery capacity is too low.
The pump is not able to deliver
highly viscous fluids at high flow rates with the
present charge level
of the battery.
• Connect the charger to the pump and mains and charge the pump for approx. 6
hours. During charging the pump can be used.
Battery, “E” and “F”
flashing
• Battery failure. • Turn the pump “off”, contact your healthcare provider or refer the pump to
service.
FILL SET
• The pump is priming the set. • Press the “FILL SET” key another time to stop the pump and bring it back in the
hold mode.
OCC IN
• The pump detected an upstream occlusion
between the pump and the feeding bag.
• The pressure sensor area is dirty ( Fig 1, position 5
& 6).
• Stop the alarm by pressing the “START/STOP” key.
• Remove the feeding set out of the pump and check the permeability by flushing
the line.
• Re-insert the feeding set in the pump and restart.
• Clean the sensors, reinsert the feeding set in the pump and restart the pump.
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