nuwavenow.com | 17
CLEANING & MAINTENANCE
TROUBLESHOOTING GUIDE
The fan is not blowing.
1. An appropriate outlet is not being used. Make sure the outlet has appropriate
voltage for use.
2. The Filter Access Panel in back is not properly in place. Make sure the Filter Access
Panel is on securely.
Speed of the airow is not changing when FAN SPEED is pressed.
The OxyPure may be in AUTO mode. Set the OxyPure to another operating
mode on the touch pad then press FAN SPEED.
Airow from the Top Vent is weak.
The air lter(s) are dirty. Clean the air lters.
The OxyPure
®
is producing smoke or odor.
The air lter(s) are dirty. Clean the air lters. If the problem continues, contact
Customer Service at 1-877-689-2838 or email help@nuwavenow.com.
CLEAN FILTER Indicators have not reset after the lter(s) have been
cleaned.
1. The Filter Sensor is not reading the clean lter. Turn the OxyPure
®
off then
on again. Press and hold down TIMER for 2 seconds until a beep is heard.
2. Turn the OxyPure off, unplug and adjust the lter(s). Plug in and turn the
OxyPure on again.
3. The Filter Access Panel in back is not securely in place. Make sure Filter
Access Panel is on securely.
4. The Filter Sensor is dirty. Clean the Filter Sensor.
ULTIMATE CLEAN does not come on when pressed.
The OxyPure is not reading the function selected. Turn the OxyPure on and off
by pressing POWER twice.
Power is blinking red.
When the Filter Access Panel is removed, the power icon will be back-lit solid
red. Pressing POWER will make it blink. However, as a safety measure, the
OxyPure will not operate when the Filter Access Panel is removed. Ensure that
Filter Access Panel is installed securely.
The Odor Sensor is not resetting itself and the indicator light
is not clearing.
Contact Customer Service at 1-877-689-2838 or email help@nuwavenow.com.