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TROUBLESHOOTING GUIDE
The Bravo is not heating.
1. The Bravo is unplugged. The Bravo has overheated. Heating elements are not
working.
2. Make sure the Bravo is plugged in. Make sure the Bravo has completely cooled.
Plug in and see if the Bravo comes up to correct temperature. If the Bravo continues
to not heat up, contact Customer Service at email For Amazon Purchases:
support@nuwavenow.com; For All Other Purchases: help@nuwavenow.com.
If the Bravo needs to be replaced or returned to the manufacturer, contact
Customer Service at email: For Amazon Purchases: support@nuwavenow.com;
For All Other Purchases: help@nuwavenow.com .
Error Code Er1 is displayed and the Bravo is not cooking.
Turn the Bravo off and unplug to cool. If still not working after cooling and turned on,
contact Customer Service.
Error Code Err1 is displayed and the Bravo is not cooking.
Temperature Sensor Short Circuit. Contact Customer Service.
Error Code Err2 is displayed and the Bravo is not cooking.
Temperature Sensor is open. Contact Customer Service.
Error Code Err8 is displayed and the Bravo is not cooking.
If any key/button is stuck (frozen), when plugged in the Bravo will display Err8 even if not
turned on.
For further assistance, please contact NuWave’s Customer Service Department
For Amazon Purchases: support@nuwavenow.com
For All Other Purchases: help@nuwavenow.com
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