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TROUBLESHOOTING
Before following the troubleshooting guide below please make sure that your Transmitter, Receiver and
attached equipment (HD source and display) are all properly connected switched on and not in Standby Mode.
No Video • Check the status of the Link LEDs, and check if the HD device is working normally
• Check the HDMI lead is undamaged and is plugged into the correct socket
• Check that the correct HDMI output has been selected from the HD device’s menu
and that the HDMI lead is plugged into the correct output socket
• Check that the correct HDMI input has been selected from the TV menu and that the
HDMI lead is plugged into the input socket selected
• Make sure that it is the Receiver that is connected to the HDTV display, and the
Transmitter that is connected to your HD device
Power LED OFF • Make sure the power is connected, and check the power adaptor output 5V/3A DC
Transmitter Video
LED OFF
• Check the HD device is powered on
• Make sure the Transmitter is powered on
• Make sure the HD device is on, connected to the HDMI socket and outputting a
supported resolution (1080p, 1080i, 720p, 720i, 576p, 576i, 480p, 480i). The Green
LED will switch OFF if an unsupported video signal is output
Receiver Video
LED is ON
• Part of the system is not properly connected or the signal received is not of good
enough quality/strength
• Make sure the HD display is connected, switched ON and set to the right channel/
input (e.g. HDMI channel)
• Check the HDMI lead is undamaged and is plugged into the correct socket
Transmitter /
Receiver Link LED
Flashes
• Make sure the Transmitter and Receiver are not positioned too far apart. Move
them closer together to check minimum eective range. Make sure the HD device is
switched ON and had been connected to Transmitter
Bad Picture • Make sure the HDMI leads used are undamaged and that you can get a good picture
when the source is connected directly to the display with an HDMI lead
• Make sure nothing is touching or blocking the signal to the built in antennas
• Move Transmitter and Receiver closer together
• Restart the HD device or reconnect the HDMI lead
Bad Audio/No
Audio
• Make sure that the source is outputting supported audio formats
• If the audio signal drops out, Restart the audio source and reconnect the HDMI lead
• Make sure there is no 5.8GHz wireless phone within 50cm of the Receiver. Some
phones use substandard transmission schemes
Other Issues/
Unresolved Issues
• If any other issue occurs of if the above issues persist, try switching OFF both
Transmitter and Receiver and repeating the link set-up process
For further questions or inquires, please contact NYRIUS customer support at:
1-800-663-5954 or email support@bluetronicsgroup.com
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