135
8. In the event of Products failure, the
customer should take the following
actions:
a. Refer to the user manual in order to
identify and possibly correct the
problem.
b. If the problem cannot be resolved by
reference to the user manual the
Customer should return the Products
to the place where it was purchased.
9. THIS LIMITED WARRANTY STATES THE
ENTIRE WARRANTY GIVEN BY O2 TO
THE CUSTOMER. IN NO EVENT SHALL
O2 BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL LOSSES OR
DAMAGES OF ANY NATURE
WHATSOEVER, INCLUDING BUT NOT
LIMITED TO LOST PROFITS OR
COMMERCIAL LOSS, TO THE FULLEST
EXTENT THAT THOSE LOSSES OR
DAMAGES CAN BE DISCLAIMED BY
LAW. O2 does not exclude or limit
liability for personal injury or death
resulting from its own negligence.
This Limited Warranty does not affect the
Customer’s statutory rights in law specific
to the country of purchase, such rights
remain protected.
If you purchased the Products in the UK,
this Limited Warranty is given to you by
O2 (UK) Limited registered office 260 Bath
Road, Slough, Berkshire, SL1 4DX, UK.
up data and remove any personal
information from the Device. O2 is not
responsible for any loss of data or
removable storage media.
7. THIS WARRANTY SHALL NOT APPLY IN
THE FOLLOWING CIRCUMSTANCES:
a. O2 or its authorised agent was not
notified by the Customer of the defect
within fourteen (14) days after the
appearance of the defeat within the
Warranty Period; or
b. the Products were not returned to O2
or its authorised service agent within
(30) days after the appearance of the
defect within the Warranty Period; or
c. deterioration of the Products due to
normal wear and tear; or
d. use other than in accordance with the
user manual; rough handling; exposure
to moisture; dampness or extreme
thermal or environmental conditions or
a rapid change in such conditions;
corrosion; oxidation; unauthorised
modifications or connections;
unauthorised opening or repair; repair
by use of unauthorised spare parts;
accidents; forces of nature; or other
actions beyond the reasonable control
of O2 (including but not limited to
deficiencies in consumable parts, such
as batteries which all by their nature
have a limited lifetime, and breakage
or damage to the camera lens) unless
the defeat was caused directly by
defects in materials or workmanship.
This Limited Warranty does not cover
physical damage to the surface of the
Products including cracks or scratches
on the LCD screen or camera lens; or
e. the Product serial number or IMEI
number has been removed, defaced,
altered or is illegible; or
f. the defect was caused by a defective
function of the cellular network; or
g. the defeat was caused by the fact that
the Products were used with or
connected to an accessory not
approved or provided by O2 or used in
other than its intended use and where
it can be shown by O2 that such defect
is not the fault of the Products.
h. repairs performed by service centres
that have not been authorised by O2.
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