OCEAN DRIVE X9 PLUS - E-Scooter Warranty and Support; Warranty Period and Proof of Purchase; Warranty Exclusions and Limitations; Technical Assistance Channels

19. WARRANTY
- Carefully read the instructions of this manual before using the e-scooter.
- Do not use the e-scooter when it is prohibited by law. Do not use the e-scooter when it may
cause danger to the driver and to people/property near it.
- The product is covered by warranty for a period of 2 years from the date of purchase with re-
ceipt, or a period of 1 year from the date of purchase with invoice. Warranty is only valid if it is
evidenced by a valid proof of purchase (receipt for the Customer), which must be shown at the
request for intervention.
The non-compliant product must be returned in its original packaging, complete of all its accessories.
- End of warranty of the battery: 6 months.
- Warranty does not apply in case of damages resulting from neglect, use or installation not in
compliance with the supplied instructions, tampering, modications of the product or of the
serial number due to accidental causes or negligence of the purchaser, with particular reference
to external parts. Components subject to wear after use are excluded from the warranty: cables,
connectors, external parts and plastic supports which do not show manufacturing defects.
- For technical assistance of the products covered by warranty, please refer to the Retailer where
the product has been bought, which will carry out the preliminary check of the defect and will
send the product to the assistance centre.
- The guaranty don’t cover the corrosion of the product.
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