Problem Possible cause Remedy
Incorrect HDMI source. Configure the HDMI
source of the TV set on
the set-top box.
Poor picture quality Incompatible HDMI
cable.
Only use the supplied
high-speed HDMI
®
cable.
The WiFi signal is too
weak.
Go to setup and check the
signal strength under WiFi
status (see page 10).
Jerky picture
Limited bandwidth due to
multiple users.
Use the network cable
instead of WiFi.
The brand of your TV set
is not in the code list or
brand list
Perform the automatic
code search (see Section
"Automatic code search"
on page 17).
The TV set does not
respond even though the
automatic code search
was performed
The automatic code
search performs the
search on all codes.
This may take up to 15
minutes.
Perform the automatic
code search for at least
15minutes.
Table 3: Troubleshooting
In case of further issues, contact your network operator.
22 | P520 IP