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Welcome to Ohme
This handy guide contains everything you need to know to set up your new charger and get started
on the Ohme app. It also covers some important safety information. If you need a bit more
information there are plenty of useful resources available on our website and if you can't find what
you're looking for, our Customer Care Team will be happy to help.
Download the app
Downloading the Ohme app is an important part of setting up your charger. Go to the
App Store/Playstore on your smart phone or tablet, and search for 'Ohme'.
Your charger information
Use the section below to make a note of your charger’s serial number and installer, this is important
if you ever need to contact the Ohme Helpdesk.
Serial number
Product Description
The Ohme ePod is an Electric Vehicle (EV) smart charging device, with:
• Charge controller, including integral RCD and PEN fault detector
• Type 2 socket
• Cable clamp for use with load balancing
The product conforms to the latest safety standards including:
• RCD functions to disconnect the power supply if AC or DC current leakage occurs
• Neutral (PEN) fault detection, avoiding the need for an earth rod to be installed
The ePod is provided with use of the Ohme app and backend services. Updates are provided to the
product as a minimum whilst the product is under Warranty (usually three years).
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