6
Compliance with Regulations
All ePod units are fully compliant with the Electric Vehicles (Smart Charge Points) Regulations 2021.
These regulations are intended to help the energy sector transition to net zero carbon. EVs can
place new demands onto our electricity system, so as more people make the switch, it is important
that these changes are managed.
Default Off-Peak Charging
When your ePod is first installed, it will not charge during the following times:
• 8am and 11am weekdays
• 4pm and 10pm weekdays
To change or disable these restrictions, download the Ohme app and pair the charger. You can then
disable these default times and create charge schedules so that Ohme knows when you need your
car to be charged. Once you have set up Charge Schedules, the default times will be automatically
disabled.
Randomised Delay
Many of our customers charge according to off-peak tariffs. When large volumes of chargers
suddenly begin charging at a precise time, it could causes issues for the energy system.
A randomised delay is applied to the start and end of charging times. This delay is initially set to 10
minutes but may be extended to 30 minutes if requested by UK Government. For example, if your
tariff off-peak period is due to start at 00:30, Ohme will apply a random delay to the start time, such
that charging may start any time between 00:30 and 00:40.
Similarly, if the tariff would involve ending the charge session at 04:30, Ohme will apply the random
delay, but this time bring the end time forward to avoid continuing charging into peak periods. So,
your charging would stop anytime between 04:20 and 04:30.
Documentation
A Statement of Compliance is provided at the end of this document to declare that the product
meets these Regulations. A Technical File which describes in detail how we have met the
regulations is available on request.
Security
The secure features of Ohme products are not configurable, they are applied at the factory and
cannot be changed. Ohme maintains a Security Log for each device on the user’s behalf. Please note
that no personal data is stored on the device. Please contact the Helpdesk if you wish to unpair your
device from the Ohme app on your smartphone.
If you have any problems or concerns around security or regarding the vulnerability to cyber-attack,
please report this to the Helpdesk.
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