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6. Troubleshooting
Fuser Unit Not Installed
Please see HELP for details
699 Blinks The fuser unit is not properly installed. Remove and reinstall the
fuser unit.
Check Belt Unit
Please see HELP for details
330 Blinks The belt unit is not properly installed. Remove and re-install the
belt unit.
Non Recommended Belt
Unit
Please see HELP for details
688-01,
688-02,
688-03,
688-04
Blinks Check the model number of the belt unit mentioned in the User's
manual. Use a belt unit that matches your machine.
Belt Unit Not Installed
Please see HELP for details
689 Blinks The belt unit is not properly installed. Remove and reinstall the
belt unit.
%COVER% Open.
Please see HELP for details
310, 311 Blinks Indicated cover is open. Close the cover.
310: Output tray (Top cover), 311: Front cover
Wait a Moment
Rebooting <n>
- Lights up Rebooting the printer.
Wait for a while.
Power Off and Wait for a
while
126:Condensing Error
Fatal 126 Blinks A condensation has occurred inside a printer.
Turn the printer off and turn on again after a while.
Message Error
code
Indicato
r
Cause/Solution
Power Off/On
nnn:Error
131, 132,
133, 134
Blinks The LED head cannot be detected.
131: Yellow (Y)
132: Magenta (M)
133: Cyan (C)
134: Black (K)
136-02,
136-03,
136-04,
980
Blinks An error has occurred in or around the fuser unit.
Turn off the printer and turn on again after a while.
If the error persists after rebooting, contact your dealer and tell
them the number in the error message and how the machine
works.
166-03 Blinks The inside of the printer is hot. Remove any objects blocking the
ventilation holes on the printer, and restart the printer. If the
same error is displayed again, contact your dealer.
166-04 Blinks The inside of the printer is at a low temperature. Raise the room
temperature, then restart the printer. If the same error is
displayed again, contact your dealer.
181 Blinks This is a duplex unit error. Turn the power off, and re-install the
duplex unit. If the same error is displayed again, contact your
dealer.
231-05,
231-06,
231-07,
231-08,
231-23
Blinks Reading the consumables information failed.
If the following number is displayed, replace the corresponding
consumable.
231-05 to 231-08: Toner cartridge / Image drum
231-23: Fuser unit/ Belt unit
Turn off the printer and turn on again after a while.
If the error persists after rebooting, contact your dealer and tell
them the number in the error message and how the machine
works.
260, 261,
262, 263,
264, 265,
266, 267,
268, 269,
270, 271,
272, 273,
274
Blinks An error has occurred in or around the fuser unit.
Check that size and thickness of paper in the tray is correctly.
Turn off the printer and turn on again after a while.
If the error persists after rebooting, contact your dealer and tell
them the number in the error message and how the machine
works.
904 Blinks The belt unit is at a low temperature. Raise the room
temperature, then restart the printer. If the same error is
displayed again, contact your dealer.
nnn* Blinks An error occurred inside the printer.
Turn off the machine, and then back on.
If the same error occurs, contact your dealer.
"*" is a 3-digit error code. The number that is displayed changes
according to the error content.
Message Error
code
Indicato
r
Cause/Solution
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