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6. Troubleshooting
A paper jam has occurred while feeding paper from a tray.
Remove the jammed paper by following the procedure below.
1
If there is any paper on the MP tray, lift the paper set cover (1) and take it out.
2
Insert your finger into the recess on the right side of the machine and pull the
front cover open lever (2) to open the front cover (3) forward.
3
Remove the jammed paper gently by pulling the edge of paper.
• Do not use force when pulling out paper. This might damage the printer.
• If a paper jam has not occurred, then the paper has failed to feed. Please reduce the amount of paper set in
the tray.
Remove the paper from the back gently if the edge of paper cannot be seen.
Error Code "390", "637"