4 - English
Limited Warranty, US and
Canada
U.S. and Canada only
Oki Data Americas, Inc. (Oki Data) warrants this C911dn/
C931dn (hereinafter "the Product") to be free from
defects in material and workmanship and will remedy any
such defect according to, the terms of this
Limited
Warranty
.
Oki Data will repair or at its option, replace, with the
same or its functional equivalent, at no charge, any
defective component(s) of the Product for one (1) year
from the date of purchase except for the printhead (LED
imaging array), which is warranted for a period of five (5)
years from the date of purchase.
This
Limited Warranty
only extends to the original
purchaser of the warranted item. This
Limited Warranty
is not transferable. This
Limited Warranty
does not
extend to consumable items or supplies, such as toner
cartridges, image drums, ribbon cartridges, fuses, etc.
On-Site Repair
Note:
On-Site Repair is available in the United
States and Canada only. On-Site Repair does
not include the replacement or repair of
Product consumables or supplies.
Oki Data will, for a period of one (1) year from the date
of original purchase, repair or replace (at Oki Data's
option) on-site at the original purchaser's facility and
without charge, any defective component(s) of the
Product provided that the warranty service is
performed by an Oki Data authorized service provider.
The printheads (LED imaging arrays) have a 5-year
parts only warranty from date of original purchase.
Following the first year of warranty coverage, the
printheads will be replaced by an authorized Oki Data
service provider at Oki Data's then current labor rates.
To make request or claim for service under the one (1)
year parts and labor coverage of this
Limited
Warranty,
contact your Oki Data Authorized Dealer,
authorized third-party service provider, or Oki Data.
Oki Data reserves the right to use new and/or
refurbished parts for the warranty repair.
As a condition of this
Limited Warranty
, requests for
On-Site Repair must include the name and phone
number of a fully competent and responsible adult with
the authority to consent to the entry of the servicing
technician to the premises where the Product is
located, and who will remain with the servicing
technician while the service work is performed. Any
and all dangerous conditions must be removed from
the site prior to and throughout the time a service
technician is present. The service technician may
refrain from entering the premises or continuing to
provide services at any site, if in the servicing
technician's reasonable judgement the site poses a risk
of physical harm or danger. If warranty services cannot
be performed or completed due to any of the foregoing
reasons the On-Site service option is null and void and
the Product must be returned to an authorized Oki
Data service location for warranty repair service.
To make a request or claim for service under this
Limited
Warranty
, contact your local Oki Data authorized service
center, Oki Data at 1-800-654-3282 (1-800-OKI-DATA),
or www.okiprintingsolutions.com.
Once the one (1) year on-site period is over, the original
purchaser must return the Product, shipping prepaid, in
the original shipping container or equivalent to Oki Data
or an authorized Oki Data service center and assume the
risk of loss or damage in transit.
A written receipt for the Product, showing the date of
purchase, dealer's name, and both the model and serial
numbers of this Product must accompany any request or
claim for work to be performed under this
Limited
Warranty
.
This
Limited Warranty
shall not apply to normal wear and
tear and shall not apply if the Product has been damaged
due to abuse, misuse, misapplication, accident, improper
storage, or installation, an unsuitable physical operating
environment, or as a result of service or modification by
any other than an authorized Oki Data service center.
THERE ARE NO EXPRESS WARRANTIES OTHER
THAN THOSE ON THE FACE HEREOF AND
DESCRIBED ABOVE. NO WARRANTIES WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL EXTEND BEYOND
THE RESPECTIVE WARRANTY PERIODS DESCRIBED
ABOVE.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not
apply to you.
IN NO EVENT SHALL OKI DATA OR ITS AFFILIATES
BE LIABLE TO A PURCHASER OR ANY OTHER
PERSON FOR SPECIAL, COLLATERAL, PUNITIVE,
INCIDENTAL OR CONSEQUENTIAL DAMAGES
INCLUDING LOST PROFITS, BUSINESS REVENUE,
GOODWILL OR ANTICIPATED SAVINGS IN
CONNECTION WITH OR ARISING OUT OF THE
PURCHASE OR USE OF THE OKI DATA PRODUCT,
WHETHER ARISING IN CONTRACT OR IN TORT,
WHETHER OR NOT CUSTOMER SHALL HAVE
INFORMED OKI DATA OF THE POSSIBILITY OR
LIKELIHOOD OF ANY SUCH DAMAGES.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
exclusion may not apply to you.
ADDITIONAL WARRANTY DISCLAIMERS FOR ALL
PURCHASERS EXCEPT CONSUMERS:
WHEN ANY OKI DATA PRODUCT SHALL BE
PURCHASED BY ANY PERSON SUCH THAT THE OKI
DATA PRODUCT IS NOT A "CONSUMER GOOD" (AS
DEFINED IN THE UNIFORM COMMERCIAL CODE
ADOPTED IN THE STATE OF PURCHASE OR IN
OTHER APPLICABLE LAW), OKI DATA EXPRESSLY
DISCLAIMS ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE
.
Additional information on obtaining service under this
Limited Warranty
in the U.S. and Canada is available by
contacting the Oki Data dealer from whom the Product
was purchased, by contacting Oki Data directly at 1-800-
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General
Weight and Dimensions
