What to do if a paper jam occurs in my Oki Printer?
- EElizabeth GreeneAug 16, 2025
If a paper jam occurs in your Oki Printer, press the Help button on the printer. This will display guidance on how to clear the jam.

What to do if a paper jam occurs in my Oki Printer?
If a paper jam occurs in your Oki Printer, press the Help button on the printer. This will display guidance on how to clear the jam.
What to do if the Oki C9650n Printer display panel is blank?
If the Oki Printer display panel doesn't show anything or remains in stand-by mode 10 minutes after you turn it on, follow the printer shutdown sequence to switch it off. Then, check all cable connections before restarting the printer.
What to do if Oki C9650n displays 'CHECK FINISHER, PAPER JAM/PAPER REMAINS'?
If your Oki Printer displays 'CHECK FINISHER, PAPER JAM/PAPER REMAINS', follow these steps: 1. Remove any paper at the Finisher paper exit. 2. Operate the Finisher lever (1) and move the Finisher away from the Inverter. 3. Open the Finisher top cover. 4. Carefully remove any jammed paper. 5. Close the Finisher top cover. 6. Move the Finisher back into position and connect it to the Inverter.
What to do if Oki C9650n Printer displays 'CHECK FINISHER, PAPER JAM IN FINISHER'?
If your Oki Printer displays 'CHECK FINISHER, PAPER JAM IN FINISHER', do the following: 1. Operate the Finisher lever (1) and move the Finisher away from the Inverter. 2. Open the Finisher front cover (2). 3. Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. 4. Remove the ejected paper. 5. Close the Finisher front cover. 6. Open the Finisher right side cover. 7. Carefully remove any jammed paper. 8. Close the Finisher right side cover. 9. Move the Finisher back into position and connect it to the Inverter.
What to do if Oki C9650n displays 'CHECK INVERTER, PAPER JAM'?
If your Oki Printer displays 'CHECK INVERTER, PAPER JAM', follow these steps: 1. Operate the Finisher lever (1) and move the Finisher away from the Inverter. 2. Squeeze the recessed handle (2) and open the left side cover of the Inverter. 3. Carefully remove any jammed paper. 4. Close the Inverter left side cover. 5. Move the Finisher back into position and connect it to the Inverter.
Why does my Oki Printer keep jamming?
Paper jams in your Oki Printer can occur for several reasons: 1. The printer isn't level: Place the printer on a steady, level surface. 2. The print media is too light or heavy: Use appropriate media. 3. The print media is damp or has static electricity: Use media stored in appropriate conditions. 4. The print media is creased or curled: Use appropriate media; decurled media is also an option. 5. The print media sheets aren't aligned: Remove, align, and reload the sheets. 6. The print media isn't aligned in the paper tray: Adjust the paper stop and guides. 7. Envelopes aren't oriented properly: Adjust the orientation as needed. 8. The printer feed roller is dirty: Wipe the roller with a damp cloth. 9. The printer feed rollers are wearing out: Replace the feed rollers. 10. The med...
How to fix unsatisfactory printing quality on my Oki C9650n Printer?
Unsatisfactory printing quality on your Oki Printer can stem from several factors: * The LED head may be dirty: Clean it with an LED lens cleaner or soft cloth. * The toner could be low: Replace the toner cartridge. * Foreign materials might be in the image drum: Replace the image drum cartridge. * The light-shielding film of the image drum cartridge may be dirty: Wipe the film with a LED lens cleaner or a soft cloth. * The paper may be unsuitable: Use recommended paper. * The toner cartridge might not be seated correctly: Reinstall the toner cartridge. * The paper may be moist: Use paper stored in proper conditions. * The paper thickness and type may be inappropriate: Set the correct values for [Media Weight] and [Media Type] in the menu, or set one value thicker for [Med...
How to resolve staple jams in the Oki C9650n Finisher?
To resolve staple jams in the Oki Printer Finisher, follow these steps: 1. Open the Finisher front cover. 2. Turn the knob in the direction indicated until the colored indicator appears. 3. Remove any paper that awaits stapling in the paper ejection area. 4. Pull out the staple unit. 5. Turn the knob in the direction indicated to move the stapler to the front. 6. Grip both sides of the staple cartridge, pull it up and remove it. 7. Raise the staple cartridge gate. 8. Remove all staples that are emerging from the staple case. 9. Return the staple cartridge gate to its original position. 10. Replace the staple cartridge. 11. Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home. 12. Close the Finisher front cover, bein...
| Print Speed (Black) | 36 ppm |
|---|---|
| Print Speed (Color) | 36 ppm |
| Print Resolution | 1200 x 1200 dpi |
| Monthly Duty Cycle | 150, 000 pages |
| Connectivity | USB, Ethernet |
| Supported Media Sizes | A4, A5, Legal, Letter |
| Memory | 256 MB |
| Operating System Compatibility | Windows, Mac, Linux |
| Weight | 34 kg |
Crucial safety guidelines to prevent injury and equipment damage during printer operation.
Visual guide to the key parts and components of the printer.
Identifies and explains the function of each button and indicator light on the control panel.
Explains status, menu, configuration, and help messages displayed on the printer panel.
Step-by-step instructions for safely turning the printer on and off.
Details on toner, image drum, and other consumables, including life expectancy and order information.
Instructions for cleaning LED heads, paper feed rollers, printer casing, and emptying the punch chip box.
Basic steps to resolve issues like no display or printer unresponsiveness.
Procedures for clearing paper jams in the printer, duplex unit, and finisher.
Troubleshooting guide for common print quality issues like fading or white lines.