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Oki C9650 - User Manual

Oki C9650
126 pages
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Table of Contents

Questions and Answers

  • T
    Tiffany LaneAug 18, 2025
    What to do if a paper jam occurs in my Oki C9650 Printer?
    • C
      cwashingtonAug 18, 2025
      To resolve a paper jam in your Oki printer, press the Help button to display guidance on how to clear the jam.
  • H
    hunterjosephAug 20, 2025
    Why is my Oki C9650 Printer printing so light?
    • D
      Darlene JonesAug 20, 2025
      Light printing can occur on your Oki printer for several reasons. The toner cartridge might not be properly seated, so try reinstalling it. The toner could be low, requiring a replacement. The paper might be moist, so use paper stored in proper conditions. The paper may also be unsuitable, so ensure you are using recommended paper. Finally, the thickness and type of paper might be inappropriate; adjust the [Media Weight] and [Media Type] settings in the menu, setting a thicker value for [Media Weight] or if you are using recycled paper, set one value thicker for [Media Weight] in the menu setup.
  • B
    Brandon MooreAug 23, 2025
    How to fix vertical white lines on Oki C9650 Printer prints?
    • M
      mallory87Aug 23, 2025
      Vertical white lines on printed pages from your Oki printer can be due to several factors. The LED head may be dirty; if so, wipe it with an LED lens cleaner or a soft cloth. The toner might be low, so replace the toner cartridge. Foreign materials might be present in the image drum, requiring you to replace the image drum cartridge. Lastly, the light-shielding film of the image drum cartridge could be dirty; wipe the film with a LED lens cleaner or a soft cloth.
  • P
    pettybrittanyAug 26, 2025
    What to do if horizontal lines and spots appear periodically on Oki Printer prints?
    • R
      Rebecca HughesAug 26, 2025
      If horizontal lines and spots appear periodically on your Oki printer prints, the cause depends on the interval between them. If the interval is about 94mm, the image drum might be damaged or dirty; wipe it lightly with a soft cloth, and replace the image drum cartridge if damaged. If the interval is about 42mm, there may be foreign particles in the image drum cartridge; open/close the top cover and print again. If the interval is about 87mm, the fuser unit is damaged; replace the fuser unit. If the image drum cartridge has been exposed to light, replace the image drum cartridge if the problem is not resolved.
  • A
    Anthony WhitakerAug 28, 2025
    Why are printed images fading vertically on my Oki C9650?
    • J
      Jessica FowlerAug 28, 2025
      Vertical fading in printed images from your Oki printer can occur due to a few reasons. The LED head may be dirty; clean it with an LED lens cleaner or a soft cloth. The toner might be low, so replace the toner cartridge. Also, the paper may not be suitable for the printer; use recommended paper.
  • D
    Denise DavisAug 30, 2025
    Why are there vertical lines on my Oki C9650 Printer's prints?
    • M
      Mary GarciaAug 30, 2025
      Vertical lines on your Oki printer's prints can be caused by a damaged image drum cartridge, so replace it. Alternatively, the toner may be low, so replace the toner cartridge.
  • R
    Roger DavisSep 2, 2025
    How to stop toner from rubbing off Oki C9650 Printer prints?
    • A
      Abigail BurnettSep 2, 2025
      If the toner comes off when rubbed on your Oki printer prints, the thickness and type of paper may be incorrectly set. Correct this by setting the correct value of [Media Type] and [Media Weight] in the menu setup, or set one value thicker for [Media Weight]. This can also happen if recycled paper is used, so set one value thicker for [Media Weight] in the menu setup.
  • J
    Jake WolfeSep 4, 2025
    Why is the white area of paper lightly stained when printing with my Oki C9650?
    • S
      Scott JacksonSep 4, 2025
      Light stains in the white area of paper when printing with your Oki printer can be due to several reasons. The paper may contain static, so use paper stored in proper temperature and humidity conditions. Also, too thick paper might be used, so try using thinner paper. The toner could also be low, so replace the toner cartridge.
  • J
    jessicalongSep 7, 2025
    What causes partially faded images with white spots and lines on Oki Printer?
    • S
      Shawn RyanSep 7, 2025
      Partially faded images with white spots and lines appearing in solid prints from your Oki printer may be caused by paper that is either too moist or too dry. To resolve this, use paper stored in proper temperature and humidity conditions.
  • T
    Timothy AdamsSep 10, 2025
    Why is the glossiness not uniform on my Oki Printer's prints?
    • D
      Darren MarshallSep 10, 2025
      Non-uniform glossiness on your Oki printer's prints is caused by the thickness and type of paper being incorrectly set. Set the correct value of [Media Type] and [Media Weight] in the menu setup or set one value lighter for [Media Weight].

Summary

Control Panel and Getting Started

Operation, Maintenance, and Troubleshooting

Appendices and Safety Information

Safety Warnings and Notes

CAUTION!

Indicates potential equipment malfunction or damage if the caution is ignored.

Safety Warnings

General advice to carefully read and understand safety warnings before operating the printer.

Specific Warnings and Precautions

Power Cable and Electrical Safety Warnings

Operational Safety Warnings

Liquid and Foreign Object Safety Warnings

Battery and Toner Safety Warnings

WARNING!

Safety instructions concerning batteries, memory installation, toner powder handling, and toner cartridge disposal.

Paper Handling and Tray Usage

Control Panel Operations

Control Panel

Overview of the printer's control panel and its adjustability for ease of use.

Buttons and Lights

Explanation of the control panel buttons, status lights, and their functions.

Menu System Operations

Display Panel Messages

Categories of messages displayed on the printer's control panel and their meanings.

Status Information

Explanation of different printer status states like Information, Warning, and Error.

Menu (Functions) Information

Describes the different types of menus: User, Administrator, and System Maintenance.

Configuration Information

How to access and interpret printer configuration details and internal firmware versions.

Using the Menus

General guidance on navigating and operating the printer's menu system for settings and information.

Printer Power and Language Settings

Turning Off;On

Procedures for safely turning the printer on and off.

Turning Off

Steps to correctly power down the printer, depending on hard disk drive installation.

Turning On

Steps to correctly power up the printer, including notes for hard disk drive installations.

Printer Configuration and Connection

Printer Operation and Maintenance

Consumables and Maintenance

Information on printer consumables and routine maintenance procedures, including item lifespans.

Checking Consumable;Maintenance Item Usage

How to check the remaining life of consumables and maintenance items via the menu system.

Replacement Indications

How the printer signals when consumables or maintenance items require replacement.

Cleaning Procedures

Replacing Consumables;Maintenance Items

General advice on following installation details for replacing consumables and maintenance items.

Cleaning the LED Heads

Instructions for cleaning the printer's LED heads using a cleaner or soft cloth for optimal print quality.

Cleaning the Paper Feed Rollers

Procedure for cleaning paper feed rollers to resolve frequent paper jams.

Troubleshooting Printer Issues

Troubleshooting

Section providing guidance for resolving common printer problems and errors.

General

Basic troubleshooting steps for initial printer issues, checking connections, and contacting support.

Paper Jams

Overview of dealing with paper jams, including identifying causes and clearing procedures.

Open Cover, Paper Jam, Side Cover

Steps to clear a paper jam accessed via the side cover of the printer.

Troubleshooting Specific Components

Print Quality and Jam Prevention

Staple Jams - Finisher (Optional Accessory)

Procedures for clearing staple jams in the finisher accessory.

Printer Specifications

Appendix Information

Appendix A - Display Panel Messages

A comprehensive list and explanation of messages displayed on the printer's control panel.

Appendix B - Menu System

An overview of the printer's menu system, including top-level functions and navigation.

Oki C9650 Specifications

General IconGeneral
Print TechnologyLED
Print Speed (Color)36 ppm
Maximum Print Resolution1200 x 1200 dpi
ConnectivityUSB, Ethernet
Maximum Paper SizeA3
Monthly Duty Cycle150000 pages
Operating Systems SupportedWindows, Mac OS, Linux
Media SizeA4, Letter, Legal

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