Input Jams
The majority of paper jams at the MP Tray when using an envelope feeder are related to timing
differences between the feeder and printer. The latest printer firmware includes a setting to help
synchronize the timing:
Menu Calibration Specific Media Feed Mode
The default value is OFF. If you encounter frequent jams at the MP Tray, selecting 1 or 2 will allow
additional time (milliseconds) for the envelope to be handed off from the feeder to the printer.
Paper Jam Recover Tip
The printer will recover faster from a paper jam if you simply open and close the side access door just
below the MP Tray. Opening a front panel used to access toners and drums triggers the printer to
perform calibration cycles, which take longer.
Firmware Update
Here are the general steps:
1. Download and install the "Windows" version of the firmware update tool from the following link:
http://global.okiprintingsolutions.com/FWInterface.nsf/frmmain?OpenForm&Lang=en&RF=http://globa
l.okiprintingsolutions.com/FWInterface.nsf/frmMain?OpenForm&Lang%3Cen%3E
The utility has a small footprint and runs directly from the EXE file (no install program).
2. Run the utility. On the 4th or 5th screen, you will be requested to "Specify the Update Method."
Select the radio button "The latest version of firmware will be downloaded..." and press "Next" to
continue.
Search the local network or USB connection. If necessary press the button "Environment Settings" to
add the printer's IP address for the Network search range.
The Admin password for the printer is "aaaaaa" (lower case "a" six times)
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