20
15
16
17
18
20
No Fault condition Likely cause What to do
Clean the filter net
Clean the roller brush
Driving wheel
alarms
Not breakpoint
resume cleaning
The cleaning ability
is reduced or the
ash dropped
Reset appointment Charge the robot
Not cleaning as
scheduled
Turn off the robot and put the bottom up; first
turn the wheel counterclockwise and then
clockwise to turn out the debris and garbage
stuck in it; then press and slide the driving
wheels on both sides at the same time to
check whether it can rotate and whether it
can rebound after releasing
The robot is in Do Not Disturb mode It will not follow scheduled cleaning in Do Not
Disturb mode, you can adjust the Do Not
Disturb mode time in the APP or clean at other
times
The robot didn’t automatically
return to the self-empty base last
time.
Recharging or putting the robot to self-empty
base manually, the robot will not follow
breakpoint resume cleaning.
Before the robot works, please tidy up the
scattered wires, slippers and other objects on
the ground, and reduce the scattered objects
on the ground as much as possible. If there is
uncleaned area, the robot will clean the area
independently. Please do not interfere (such
as moving the robot or blocking its route)
When the robot is
working, there are
some problems,
such as route
disorder,devia-
tion, repeated
cleaning and
small area not
cleaned
It is recommended to close the door of the
area and clean the area separately. After
cleaning, it will return to the starting point.
Please rest assured to use it
It is recommended that you wait for the floor
wax to dry before using
It is suggested to tidy up the home
environment to ensure that the Robot can
enter for cleaning
19
The filter net is blocked
The roller brush is entangled
Scheduled appointment cancelled
Low power
The driving wheel is entangled with
something and stuck
The wires, slippers and other
objects placed on the ground
affect the normal work of the
Robot
When the robot climbs the steps,
threshold and door strip, the
driving wheel slipped with the
ground, which will affect the
judgment on the environment of
the whole house
Working on a newly waxed, polished
floor or smooth tile reduces the
friction between the driving wheel
and the ground
Due to the different house
environment, the robot can not enter
some areas
The laser sensor is blocked or stuck
by something
Please turn off and clean it.
LDS Laser sensor
abnormal