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No Fault condition Likely cause What to do
TOF sensor
abnormal
The surface area of TOF sensor
has dust
Please wipe with a soft towel
If troubles can't be solved by above guides, plesae contact the after-sales person.
Self-empty base
abnormal dust
collection
The Base upper cover is not
closed, and the filter of the base,
the air inlet of the base or the air
outlet of the Robot dust box are
blocked.
Please the self-empty base and Robot
dust box.
Dust bag is uninstalled.
Please install a dust bag.
Abnormal air pressure threshold of
dust bag.
Please replace a dust bag.
Fan abnormal
Fan is entangled or blocked by
something.
Please turn off the Robot and send it to the
after-sales service point for professional
maintenance.
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