For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top
left
of the instrument panel and visible
through the windshield.)
Retail facility name and location
0
Vehicle delivery date and present mileage
Nature
of
concern
We encourage you to call us
so
we can give your inquiry
prompt attention. However, if you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative
Oldsmobile Customer Assistance Network
16
E.
Judson Street
P.O.
Box
436006
Pontiac, MI 48343-6006
In Canada, write to:
Refer to your
Warranty
and Owner Assistance Information
booklet for addresses of
GM
Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and
who
use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Network. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS. (TTY users in Canada can dial
1-800-263-3830.)
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario LlH
8P7
8-4
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