Omron HEM-790IT Troubleshooting Guide

OmronHEM790ITBloodPressureMonitorTroubleshootingGuide
Thisguidewillhelpyousolveproblemsthatmayoccurwhenyou'reusingyourOmronBloodPressure
MonitororuploadingdatafromittoyourHealthVaultaccount.Youmayfinditusefulalsotoreferto
theprintedinstructionsthatcamewithyourdevice.
TroubleshootingTips
Problem PossibleCauses Solutions
EnsuretheUSBcableisproperlyplugged
intothecomputerandthedevice.
BloodPressureMonitor
statusinConnectionCenter
shownas‘Yourdeviceisn’t
connected’
Connectionisnotwell
established
DisconnecttheUSBcableandthe
reconnectit,thenwaitseveralseconds
1. DisconnecttheUSBcable.
2. Makesurethedeviceisturnedoff
bypressingstart/stop.
3. ReconnecttheUSBcable
Ifyouconnectyourcablemorethan20
secondsafteryoutakeareading,
ConnectionCentermaynotdetectit.If
ConnectionCenterdoesnotdetectit,
pleasedisconnectthecableandreconnect
itagain.
Therearemeasurements
onyourbloodpressure
devicebuttheyarenot
uploadingwhenthedevice
isconnected
Computeranddevicemight
beoutofsync
MakesuretheBloodPressureMonitor
selectorisswitchedtothecorrectuser(A
orB).NOTE:YoucanconfigureConnection
CentertouploaddatafromAorBorboth.
Poweroff
Checkthatthedeviceisturnedon.
Ifrunningfromawalloutlet,checkthatthe
cordisattachedtoboththedeviceand
outlet.
Devicedisplayisblank.
Nobatterypower
Replacebatteries,referringtothebattery
installationinstructions.

Checkforproperplacementofthebattery
polarities(+and–symbols).
Errorintaking
measurements
Reviewtheinstructionsfortakinga
measurement.
Bloodpressure
measurementsare
unexpectedlyhighorlow.


Bloodpressurecanfluctuatethroughout
thedayforanumberofreasons.Ifyou
observefluctuationsoutsidetherangeyour
doctorhasdefinedasnormalforyou,you
mayrequirepromptattention.Contact
yourdoctor.

Omron HEM-790IT Specifications

General

Brand	Omron
Model	HEM-790IT
Category	Blood Pressure Monitor
Language	English