Omron HEM-790IT Troubleshooting Guide

OmronHEM790ITBloodPressureMonitorTroubleshootingGuide
Thisguidewillhelpyousolveproblemsthatmayoccurwhenyou'reusingyourOmronBloodPressure
MonitororuploadingdatafromittoyourHealthVaultaccount.Youmayfinditusefulalsotoreferto
theprintedinstructionsthatcamewithyourdevice.
TroubleshootingTips
Problem PossibleCauses Solutions
EnsuretheUSBcableisproperlyplugged
intothecomputerandthedevice.
BloodPressureMonitor
statusinConnectionCenter
shownas‘Yourdeviceisn’t
connected’
Connectionisnotwell
established
DisconnecttheUSBcableandthe
reconnectit,thenwaitseveralseconds
1. DisconnecttheUSBcable.
2. Makesurethedeviceisturnedoff
bypressingstart/stop.
3. ReconnecttheUSBcable
Ifyouconnectyourcablemorethan20
secondsafteryoutakeareading,
ConnectionCentermaynotdetectit.If
ConnectionCenterdoesnotdetectit,
pleasedisconnectthecableandreconnect
itagain.
Therearemeasurements
onyourbloodpressure
devicebuttheyarenot
uploadingwhenthedevice
isconnected
Computeranddevicemight
beoutofsync
MakesuretheBloodPressureMonitor
selectorisswitchedtothecorrectuser(A
orB).NOTE:YoucanconfigureConnection
CentertouploaddatafromAorBorboth.
Poweroff
Checkthatthedeviceisturnedon.
Ifrunningfromawalloutlet,checkthatthe
cordisattachedtoboththedeviceand
outlet.
Devicedisplayisblank.
Nobatterypower
Replacebatteries,referringtothebattery
installationinstructions.

Checkforproperplacementofthebattery
polarities(+and–symbols).
Errorintaking
measurements
Reviewtheinstructionsfortakinga
measurement.
Bloodpressure
measurementsare
unexpectedlyhighorlow.


Bloodpressurecanfluctuatethroughout
thedayforanumberofreasons.Ifyou
observefluctuationsoutsidetherangeyour
doctorhasdefinedasnormalforyou,you
mayrequirepromptattention.Contact
yourdoctor.

Omron HEM-790IT Specifications

General

Measurement Method	Oscillometric
Cuff Size	22-42 cm
Measurement Range (Systolic)	0-299 mmHg
Measurement Range (Diastolic)	0-199 mmHg
Measurement Range (Pulse)	40-180 beats/min
Measurement Range (Pressure)	0-299 mmHg
Accuracy (Pressure)	±3 mmHg
Accuracy (Pulse)	±5% of reading
Display	LCD
Memory	100 readings
Connectivity	Bluetooth
Irregular Heartbeat Detection	Yes
Body Movement Detection	Yes
Cuff Wrapping Guide	Yes
Clinically Validated	Yes
Device Type	Blood Pressure Monitor
Power Source	4 AA batteries