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Remote does not operate your device.

• Makesurethebatteriesarefreshand

installed correctly.

• Aimtheremotedirectlyatyourdevice,and

make sure that there are no obstructions

between the remote and device.

• Makesureyouselecttheappropriatedeviceon

theremoteyouwishtocontrol,forexample,TV

for TV, DVD for DVD, etc.

• Tryprogrammingtheremotewithadifferent

code. See Direct Code Entry section.

• Remotemaynotbecompatiblewith

your device.

Remote does not operate some features of

your device.

• Sometimesaparticularcodemightoperate

a few features but not all. Try programming

remote with a different code from the code list.

See Direct Code Entry section.

• Remotemaynotbeabletooperateallfeatures

of your device or button names may be

different than that of your original remotes.

Remote Code is not available for a combo

device (e.g. TV/VCR, TV/DVD)

• SomeCombodevices(e.g.TV/VCR,TV/DVD,

DVD/VCR, etc.) will require you to set up two

different Mode buttons to control both parts of

theCombodevice.Forexample,ifyouhavea

TV/DVD Combo, you might need to set up one

code under the TV button to control the TV part

AND a separate code (under any other Mode

button) to control the DVD part.

BEFORE YOU RETURN THIS PRODUCT TO

THE STORE, PLEASE VISIT THE WEBSITE

www.myOnnRemote.com FOR FURTHER

ASSISTANCE; Or, contact us at 1-800-654-8483

between 7:30AM—5:00PM CST.

Troubleshooting

Onn ONB13AV004 User Manual

Questions and Answers: