ooma Telo Air 2 - Getting Started

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Have a question or need assistance?
Here is where you can look for help:
Knowledge base: www.ooma.com/support
User manuals: support.ooma.com/userguide
Community forum: www.ooma.com/forums
Live Customer Care: 1-888-711-6662 (US)
1-866-929-6662 (CA)
Installing Ooma Telo Air is easy! In fact, most users are up and calling in less than 15 minutes. This
guide will walk you through the basics of setting up your Ooma Telo Air. It will also introduce you to
the basics of using your Ooma service.
Getting Started
■ Ooma Telo Air
■ Ethernet Cable
■ AC Adapter
Package Contents
Ooma Telo Air AC AdapterEthernet Cable
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The easiest way to set up your Telo is with your iPhone or Android
smartphone. Visit the app store on your phone and search for the
“Ooma Setup” app. Install the app and follow the instructions.
Get the Ooma Setup App
STEP 1
If you don’t have a smartphone or cannot install the app, you can visit
ooma.com/activate on your computer. Follow the alternate instructions on
that site to activate your account and set up your Telo.
The Ooma Setup app will guide you through the necessary
steps to activate your account. You will need to provide
your 911 address and select a phone number.
Activate Your Account
STEP 2
Again, if you don’t have a smartphone or cannot install the
app, go to ooma.com/activate on your computer and follow
the alternate instructions to activate your account and set
up your Telo.