81
questions and answers
Got a problem with your phone? Then see if the solution is below. And if
that doesn’t help, please contact Orange.
problem possible cause possible solution
Poor reception
The network signal is too
weak where you are. For
example, you are in a
basement or near a tall
building, and the signal is
finding it hard to get
through.
Move to a location where
the network signal can be
easily received.
The network is busy. This
can happen during peak
times when everyone is
trying to make calls.
Try again after waiting a
little while.
You are too far away from
a network base station to
get a good signal.
Request a service area
map from Orange to see
where reception is best.
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