14
Q&A
Q: What do I do if I see the SSID but failed to
connect?
1. Check if the password you entered is the
correct one.
2. Check if WPS security is enabled on your
PC. If so, please check if the device is
performing WPS operations.
Q: What to do if there is no service?
The possible reasons are unstable network
signal or a hardware problem.
You can try the following solutions:
1. If you are inside a building or near a
structure that may be blocking the
signal, change the position or location of
the device. For example, try moving the
device close to a window.
2. Check the hardware for any loose parts
or damage.
Q: What to do if I have forgotten my Wi-Fi
Password?
1. You c
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