Troubleshooting
Problem Possible Reason Possible Solution
The chain is
loose/ falling
o/popping
out
The chain is not installed in place
The cover is not locked tightly
causing the cover to come loose
Excessive wood chips cause the
chai to loosen
When installing the chain, snap the chain into
the groove of the guide plate, then toggle the
shrapnel to make the chain lock automatically
(Note: When toggling the shrapnel, please do
not put your ngers between the guide plate
and the chain to prevent pinching), and nally
check whether the chain is installed.
When installing the cover plate, you should
press the cover plate with one hand to prevent
loosening the misalignment, and the cover
plate must be in a tight state before locking
the cover plate screws.
Please clean the sawdust regularly to
ensure that there are no foreign objects
in the rotating pas of the chainsaw motor.
Lifespan
Unable to
cut wood
Can not pump
out oil
Stop working
Accessories
and other
questions
Some accessories such as chains and baeries
can be purchased separately at the ORBLON
store For any fuher assistance, directly contact
our customer service. Check the cover and nd
our contact information there
The lid of the oil reservoir is
too tight
The oiler is oveilling
The oiler tube is bent
Baery issue
The tool is overheating
/
/
/
Check that the baery is installed in place and
the baery is charged. lf you have a spare baery,
you can change the spare one to see if
themachine is turned on
Continuously using the tool for a long time will
cause overheating. Let the tool completely cool
down and try using it again
Please loosen the lid slightly to allow air
circulation.
Pour out a lile oil and leave 1/3 of the space in
the oil reservoir to ensure the internal pressure
work
Check if the transparent tube connecting the
oil pot is bent, if is, it needs to be adjusted to
maintain the normal ow of oil
The direction of the chain
blade is reversed
Check the blade and reinstall the chain
Low baery
Need to charge
The actual use time varies with
hardness, wood diameter, and
outside temperature
The peormance of lithium
baeries will decrease
signicantly in a low-temperature
environment or a high-temperature
environment, And duration will
reduce as well
EN.11