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Customer Support
Contact support
Technical support for this product is provided by Oryx Additive, Inc.
Before contacting technical support please do the following:
1. Try the Troubleshooting table in this manual or at www.oryxadditive/support
2. Note the SCA model number, part number, and serial number (found on the back
of the unit):
If the unit is covered by an extended warranty, contact the Authorized Reseller from
whom the unit was purchased.
Otherwise, to receive technical support:
www.oryxadditive/support, proceed to the “Request Technical Support” page,
and fill out the support request form.
send an e-mail to: support@oryxadditive.com.
Please include:
• full name
• company name
• phone number
• SCA serial number
Call 1-833-817-3533 and ask for SCA technical support.
Replacement and accessory parts
Send email to support@oryxadditive.com or call 1-833-817-3533 for information on
obtaining replacement parts or if interested in purchasing a graywater tote.
Regulatory Compliance Documents
Visit our website at www.oryxadditive.com/support for the latest regulatory
compliance certificates.
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