The connection between your
device and a PC through a USB
cable cannot be established.
• Install the software. Please run
the installation program in the
path of My Computer.
• If the driver of your device is
abnormal, reinstall the software.
You need to uninstall the
software frst.
The connection between your
device and a client through Wi-
Fi cannot be established.
• Ensure that the Wi-Fi function is
enabled.
• Refresh the network list and
select the correct SSID.
• Check the IP address, and
ensure that your client can
automatically obtain an IP
address.
• Enter the correct network key
(Wi-Fi password) when you
connect the client to your device.
The client connected to the
device cannot access the
Internet.
• Ensure that your micro-SIM
card
is available.
• Change the location and a
place with good signal.
• Check the settings of the WAN
connection mode.
• Contact your service provider
and confirm your APN settings.
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