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OSTBERG HERU 160 S EC - User Manual

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HERU IQ S – HERU IQ T
OPERATION & MAINTENANCE
|
EN
UPDATE
YOUR HERU
To ensure optimal function and
performance of your Heru Air Handling
Unit, please download and install
the latest software version
ostberg.com/updates
UPDATE
YOUR HERU
To ensure optimal function and
performance of your Heru Air Handling
Unit, please download and install
the latest software version
ostberg.com/updates
Other languages in digital format can be downloaded at www.ostberg.com

Other manuals for OSTBERG HERU 160 S EC

Questions and Answers

  • M
    Michael GarciaSep 23, 2025
    Why does the wireless display show the wrong temperature on OSTBERG Air Handlers?
    • B
      Brittany AshleySep 23, 2025
      When the unit starts, the wireless display shows the wrong temperature because the unit is not correctly installed. All electrical installations must be performed by a qualified electrician. Order reinstallation if needed.
  • J
    jimmy28Aug 25, 2025
    What to do if OSTBERG HERU 160 S EC Air Handlers are overheating?
    • E
      Elizabeth ButlerAug 25, 2025
      If your OSTBERG Air Handlers are overheating, the overheating protection in the electric after heater may have been triggered. Cut power to the unit, check if the manual overheating protection in the electric after heater has triggered, reset the manual overheating protection, and then reset the alarm.
  • S
    Stephanie CrosbyAug 25, 2025
    How to troubleshoot motor failure in OSTBERG HERU 160 S EC?
    • E
      Eric HurleyAug 26, 2025
      If you're experiencing motor failure in your OSTBERG Air Handlers, it could be due to no power or signal to the fans and quick connectors, or a blocked fan wheel. Check that the fan is working and correctly connected (replace if broken), and ensure the fan wheel turns freely.
  • D
    Danielle HowardAug 26, 2025
    Why is the rotor temperature low in OSTBERG HERU 160 S EC?
    • E
      Edwin OnealAug 27, 2025
      A low rotor temperature in OSTBERG Air Handlers can be caused by dirty filters, a slipping rotor belt, or a stuck rotor. Try changing the filters, replacing the rotor belt, and ensuring that the rotor can rotate freely.
  • H
    hhullAug 27, 2025
    What causes freeze protection activation in OSTBERG HERU 160 S EC Air Handlers?
    • L
      Linda McneilAug 27, 2025
      If the freeze protection is activated in your OSTBERG Air Handlers, it may be due to insufficient heat capacity in the heating coil or a valve actuator that isn't opening correctly. Ensure that the heating coil and valve actuator are working before start-up.
  • J
    Jorge KellySep 15, 2025
    How to resolve freeze protection issues in OSTBERG HERU 160 S EC?
    • D
      David RomeroSep 15, 2025
      If your OSTBERG Air Handlers is experiencing freeze protection issues, it could be due to insufficient heat capacity in the heating coil or the valve actuator not opening correctly. Ensure that the heating coil and the valve actuator are working before start-up.
  • K
    katiecamachoSep 12, 2025
    What does 'sensor shorted' mean on OSTBERG HERU 160 S EC Air Handlers?
    • M
      Michael BurnsSep 12, 2025
      A 'sensor shorted' message on your OSTBERG Air Handlers means that the connection to the relay card has been broken, or the sensor itself is broken. Check which sensor is activated and the connection to the relay card. If the fault remains, change the broken sensor.
  • D
    duranelizabethSep 14, 2025
    What to do if OSTBERG HERU 160 S EC Air Handlers triggers a fire alarm?
    • K
      kellyaustinSep 14, 2025
      If your OSTBERG Air Handlers triggers a fire alarm, it could be due to the fire alarm access being activated or an alarm signal from external alarm units. Check that the correct input function has been selected and ensure that the external alarm units are working as they should before start-up.
  • M
    Melissa WalkerSep 5, 2025
    What causes low rotor temperature in OSTBERG HERU 160 S EC?
    • C
      cody04Sep 5, 2025
      Low rotor temperature in OSTBERG Air Handlers can be caused by dirty filters, a slipping rotor belt, or a stuck rotor. Change the filters, replace the rotor belt, and ensure that the rotor can rotate freely.
  • M
    Marie HarmonSep 2, 2025
    What to do if my OSTBERG Air Handlers unit does not start?
    • L
      ljonesSep 3, 2025
      If your OSTBERG Air Handlers unit isn't starting, the possible causes are: the unit receives no power, the activate mode is set to “Off”, or the unit is not correctly connected. Check the fuse, residual current device, and connections to ensure the unit is receiving power. Change the mode to “On.” Ensure the unit is correctly connected.

Summary

Product Overview and Use

Product Description

Details the energy recovery units HERU S and HERU T, their features and applications.

Control Functions

Explains temperature regulation modes and fan capacity control for the HERU units.

Safety

Warnings

Highlights critical warnings regarding personal injury and equipment damage.

General Safety

Covers essential safety precautions for operation, maintenance, and user interaction.

Declaration of Conformity

Lists EU directives and harmonised standards to which the products comply.

Warranty

Extent of the Warranty

Defines the scope of faults covered during the warranty period.

General Limitations in the Warranty

Outlines liability limits and non-covered damages or conditions.

Limitations in the Warranty

Specifies warranty conditions, exclusions, and unauthorized repair restrictions.

Service Conditions During the Warranty Period

Explains how warranty service is handled and procedures with the dealer.

Corrective Measures in the Event of Detected Faults

Details procedures for reporting faults and requirements for warranty repair.

Operation

Installing the IQ Control App

Provides step-by-step instructions for downloading and setting up the mobile control application.

Pairing Units

Guides users through connecting the IQ Control App to the HERU unit via Bluetooth.

Entering the Basic Settings

Covers initial configuration steps like language, time, and measurement systems.

IQ Control App Home Screen

Describes the app's home screen interface, status indicators, and hotkeys.

Temperature Regulation

Explains how to adjust and set desired temperatures using the IQ Control App.

Boost - Temporarily Increased Ventilation

Details the boost function for increased ventilation and how to change its operating time.

Overpressure - Fireplace Lighting Aid

Explains the overpressure function for fireplace use and its configuration settings.

Activate Away Mode

Provides instructions for activating the energy-saving Away mode for reduced airflow.

Scheduling

Guides users on programming ventilation schedules for weekdays and holidays.

Activate Night Cooling

Details the configuration of the night cooling feature using cold outdoor air.

Activate Heater

Explains how to enable and configure the internal electric heater and aftercooling.

Turn Unit Off and On

Outlines the procedures for safely starting and stopping the HERU ventilation unit.

Use the Alarm Menu

Describes how to view, manage, and reset active and historical alarms in the app.

Change Settings

Provides general guidance on modifying various operational parameters through the app.

Update Firmware

Details methods for updating the unit's software via the app or a computer.

Maintenance

Maintenance Schedule

Presents an overview of required inspections and maintenance tasks at specified intervals.

Maintenance Procedures

Provides detailed instructions for routine maintenance tasks like inspections and cleaning.

Preparations for Maintenance

Lists the necessary tools and personal protective equipment for performing maintenance.

Open Doors and Lid

Gives instructions for safely accessing the unit's interior for maintenance.

Remove Filters and Fans

A step-by-step guide for removing filters and fans for cleaning or replacement.

Accessories and Spare Parts

Information on how to obtain replacement parts and additional accessories for the unit.

Technical Data

Troubleshooting

Alarm Troubleshooting

Identifies common alarms, their causes, and provides troubleshooting steps for resolution.

Other Malfunctions

Addresses common issues beyond specific alarms, like display or unit start-up problems.

Troubleshooting Chart

A diagnostic flowchart to help identify and resolve various operational problems.

Appendix 1 IQ Control App - Setup Wizard

Step 1 - RH;CO2;VOC Boost Configuration

Configures sensor input for air quality-based fan compensation and boost.

Step 2 - Heating and Cooling Component Selection

Selects the types of installed after-heater, pre-heater, and cooling components.

Step 3 - Temperature Regulation Setup

Sets up the temperature control strategy, including supply, extract, or room regulation.

Step 4 - Temp Set Point & Supply Temp Low Configuration

Configures temperature set points and settings for low supply air temperature alarms.

Step 5 - Switch Configuration

Configures external inputs for functions like fire alarms, boost, and mode changes.

Step 6 - Alarm Class Assignment

Assigns alarm severity levels (A or B) and determines output relay behavior.

Step 7 - Filter Measurement Setup

Sets up filter control types, measurement periods, and replacement alerts.

Step 8 - Damper Settings

Configures the opening time setting for dampers, acting as a start-up delay.

Step 9 - Flow and Regulation Settings

Defines the airflow direction (Standard or Opposite) and regulation mode.

Step 10 - Standard Fan Speed Configuration

Sets the default fan speeds for exhaust and supply airflow.

Step 11 - Minimum Fan Speed Configuration

Configures the minimum fan speed settings for the unit.

Step 12 - Maximum Fan Speed Configuration

Configures the maximum fan speed settings for the unit.

Step 13 - Save Settings Confirmation

Allows users to save all wizard settings or cancel and return to the previous menu.

OSTBERG HERU 160 S EC Specifications

General IconGeneral
BrandOSTBERG
ModelHERU 160 S EC
CategoryAir Handlers
LanguageEnglish

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