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OSTBERG HERU 160 T EC - User Manual

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HERU IQ S – HERU IQ T
OPERATION & MAINTENANCE
|
EN
UPDATE
YOUR HERU
To ensure optimal function and
performance of your Heru Air Handling
Unit, please download and install
the latest software version
ostberg.com/updates
UPDATE
YOUR HERU
To ensure optimal function and
performance of your Heru Air Handling
Unit, please download and install
the latest software version
ostberg.com/updates
Other languages in digital format can be downloaded at www.ostberg.com

Other manuals for OSTBERG HERU 160 T EC

Questions and Answers

  • K
    Kayla RichSep 23, 2025
    Why does the wireless display show the wrong temperature on OSTBERG HERU 160 T EC?
    • J
      Janet PriceSep 23, 2025
      When the unit starts, the wireless display shows the wrong temperature because the unit is not correctly installed. All electrical installations must be performed by a qualified electrician. Order reinstallation if needed.
  • S
    Steven NguyenAug 23, 2025
    What to do if OSTBERG HERU 160 T EC Air Handlers are overheating?
    • M
      Michele JimenezAug 25, 2025
      If your OSTBERG Air Handlers are overheating, the overheating protection in the electric after heater may have been triggered. Cut power to the unit, check if the manual overheating protection in the electric after heater has triggered, reset the manual overheating protection, and then reset the alarm.
  • A
    Angelica StanleyAug 25, 2025
    How to troubleshoot motor failure in OSTBERG HERU 160 T EC Air Handlers?
    • A
      Alejandro JonesAug 25, 2025
      If you're experiencing motor failure in your OSTBERG Air Handlers, it could be due to no power or signal to the fans and quick connectors, or a blocked fan wheel. Check that the fan is working and correctly connected (replace if broken), and ensure the fan wheel turns freely.
  • R
    Robert JohnsonAug 26, 2025
    Why is the rotor temperature low in OSTBERG Air Handlers?
    • D
      David LewisAug 27, 2025
      A low rotor temperature in OSTBERG Air Handlers can be caused by dirty filters, a slipping rotor belt, or a stuck rotor. Try changing the filters, replacing the rotor belt, and ensuring that the rotor can rotate freely.
  • A
    Aaron RichAug 27, 2025
    What causes freeze protection activation in OSTBERG HERU 160 T EC?
    • N
      Natalie FischerAug 27, 2025
      If the freeze protection is activated in your OSTBERG Air Handlers, it may be due to insufficient heat capacity in the heating coil or a valve actuator that isn't opening correctly. Ensure that the heating coil and valve actuator are working before start-up.
  • S
    sarasmithSep 15, 2025
    How to resolve freeze protection issues in OSTBERG HERU 160 T EC Air Handlers?
    • A
      Andrew PotterSep 15, 2025
      If your OSTBERG Air Handlers is experiencing freeze protection issues, it could be due to insufficient heat capacity in the heating coil or the valve actuator not opening correctly. Ensure that the heating coil and the valve actuator are working before start-up.
  • H
    Heather DurhamSep 12, 2025
    What does 'sensor shorted' mean on OSTBERG HERU 160 T EC?
    • G
      Gina CunninghamSep 12, 2025
      A 'sensor shorted' message on your OSTBERG Air Handlers means that the connection to the relay card has been broken, or the sensor itself is broken. Check which sensor is activated and the connection to the relay card. If the fault remains, change the broken sensor.
  • R
    Robin PooleSep 14, 2025
    What to do if OSTBERG Air Handlers triggers a fire alarm?
    • B
      Bryan DennisSep 14, 2025
      If your OSTBERG Air Handlers triggers a fire alarm, it could be due to the fire alarm access being activated or an alarm signal from external alarm units. Check that the correct input function has been selected and ensure that the external alarm units are working as they should before start-up.
  • W
    Wendy MooreSep 5, 2025
    What causes low rotor temperature in OSTBERG HERU 160 T EC Air Handlers?
    • S
      Samuel ReidSep 5, 2025
      Low rotor temperature in OSTBERG Air Handlers can be caused by dirty filters, a slipping rotor belt, or a stuck rotor. Change the filters, replace the rotor belt, and ensure that the rotor can rotate freely.
  • C
    coxmichelleSep 2, 2025
    What to do if my OSTBERG Air Handlers unit does not start?
    • B
      brianna92Sep 3, 2025
      If your OSTBERG Air Handlers unit isn't starting, the possible causes are: the unit receives no power, the activate mode is set to “Off”, or the unit is not correctly connected. Check the fuse, residual current device, and connections to ensure the unit is receiving power. Change the mode to “On.” Ensure the unit is correctly connected.

Summary

Product Overview and Use

1.1 Product Description

Details the features and intended use of the HERU S and HERU T energy recovery ventilation units.

1.2 Control Functions

Explains the temperature regulation modes and fan capacity control features of the HERU units.

Safety

2.1 Warnings and General Safety

Covers essential safety warnings, precautions, and general guidelines for operating the HERU unit safely.

2.3 Declaration of Conformity

Provides the official EU declaration of conformity for the HERU units, listing relevant directives and standards.

Warranty

3.1 Extent and Limitations of Warranty

Outlines the scope, terms, and conditions of the product warranty, including exclusions and limitations.

3.4 Service and Corrective Measures

Describes procedures for service conditions during the warranty period and corrective actions for detected faults.

Operation

4.1 IQ Control App Installation

Guide to downloading and installing the IQ Control App for managing HERU unit functions.

4.2 Pairing and Basic Settings

Instructions for pairing the HERU unit with the IQ Control App and configuring initial basic settings.

4.4 IQ Control App Features

Overview of the IQ Control App's home screen, status indicators, and temperature regulation settings.

4.6 Boost and 4.7 Overpressure

Details on using Boost for increased ventilation and Overpressure for fireplace lighting support.

4.8 Away Mode and 4.9 Scheduling

Instructions for activating Away mode and setting up operational schedules for the HERU unit.

4.10 Night Cooling and 4.11 Heater

Explains how to activate night cooling and configure the integrated electric heater.

4.12-4.15 Unit Control and Updates

Covers turning the unit on/off, using the alarm menu, changing settings, and updating firmware.

Maintenance

5.1 Maintenance Schedule

Presents a schedule for routine maintenance inspections and tasks for the HERU unit.

5.2 Maintenance Procedures

Provides step-by-step instructions for performing semi-annual and annual maintenance tasks.

5.3 Preparations and 5.4 Opening Unit

Details the tools and procedures required for preparing and safely opening the HERU unit for maintenance.

5.5 Filter and Fan Removal

Step-by-step guide on how to safely remove and reinstall filters and fans for cleaning or replacement.

5.6 Accessories and Spare Parts

Information on available accessories and spare parts, and where to purchase them.

Technical Data

Troubleshooting

7.1 Alarm Causes and Operations

Lists common alarms, their causes, and the recommended operational steps for resolution.

7.2 Other Malfunctions

Addresses various hardware failures and other operational malfunctions with troubleshooting steps.

7.3 Troubleshooting Chart

Provides a flowchart to systematically diagnose and resolve unit issues based on symptoms.

Appendix 1 IQ Control App Setup Wizard

1.1 Step 1 RH;CO2;VOC Boost

Configuration of sensor type and limit values for RH, CO2, and VOC boost functions.

1.2 Step 2 Heating and Cooling

Setting up after-heater, pre-heater, and cooling device types and parameters.

1.3 Step 3 Temp Regulation

Configuration of temperature regulation types, including supply, exhaust, and room control.

1.4 Step 4 Temp Set Point & Supply Temp Low

Setting maximum temperature limits and low supply air temperature parameters.

1.5 Step 5 Switches

Configuration of external inputs for contact functions and signal types, including fire alarm and emergency stop.

1.6 Step 6 Alarm Class

Assigning alarm classes (A or B) to specific alarms affecting unit operation or relays.

1.7 Step 7 Filter Measurement

Setting up filter control types: period-based, differential switch, or sensor-based.

1.8 Step 8 Dampers

Configuring damper opening times as a start-up delay for the extract air fan.

1.9 Flow and Regulation

Setting the flow direction (Standard/Opposite) and regulation mode for the unit.

1.10 Step 10 Standard Fan Speed

Setting the standard fan speed for supply and exhaust airflow adjustment.

1.11 Step 11 Min Fan Speed

Configuring minimum fan speeds for exhaust and supply air, including VAV regulation.

1.12 Step 12 Max Fan Speed

Setting maximum fan speeds for exhaust and supply air, including VAV regulation.

1.13 Step 13 Save Settings

Option to save all configured settings in the setup wizard or discard changes.

OSTBERG HERU 160 T EC Specifications

General IconGeneral
BrandOSTBERG
ModelHERU 160 T EC
CategoryAir Handlers
LanguageEnglish

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