English-13 English-14
PROBLEMS AND CAUSES
PROBLEM CAUSE SOLUTIONS
Coffee does not come out
• No water in reservoir.
• Coffee grind is too fine
• Too much coffee in the
filter basket.
• Water tank cap is
not secure, steam is
escaping.
• Appliance was not turned
on or plugged in.
• Coffee has been tamped/
compressed too much.
• Add water.
• Grind coffee medium ground.
• Fill filter basket only to 4-cup
mark.
• Tighten Water tank cap.
• Plug unit into electrical outlet.
Turn on.
• Refill filter basket with coffee
DO NOT TAMP.
Coffee comes out around
the edge of the lter holder
• Portafilter not rotated to
full lock position.
• Coffee grounds around
the filter basket rim.
• Too much coffee in the
filter head.
• Rotate Portafilter to full lock.
• Wipe off rim; fill only to 4-cup
mark.
• Fill only to 4-cup mark.
No steam is generated
• Water reservoir is empty.
• Too much water in the
reservoir – no room for
steam.
• Appliance is not turned
on.
• Steam wand is blocked.
• Fill reservoir with correct
amount of water. See Page 6.
• Empty some water from
reservoir.
• Turn on unit with control knob.
• Following frothing stage,
operate frothing function for
1 – 2 seconds to extract excess
milk. Or, turn off unit, allow unit
to cool, unplug unit and clean
out steam wand with a needle
or toothpick.
Milk is not foamy after
frothing
• Ran out of steam.
• Milk is not cold enough.
• Pour in the required amount of
water to make cappuccino.See
Page 8.
• Chill milk and frothing pitcher
prior to making cappuccino.
Coffee comes out too
quickly
• Ground coffee is too
coarse.
• Not enough coffee in
filter basket.
• Use a finer grind.
• Use more coffee.
Coffee is splattering out of
steam wand
• Water tank is empty
or low, not enough
pressure.
• Once unit has cooled, use more
water to brew espresso.
Espresso Recipes
Epre co Pann
Caf Bomo
Place in a small heavy glass:
1-1/2 to 2 tablespoons sweetened
condensed milk
Brew in the glass:
Small espresso
Serve with a spoon to stir just
before drinking.
Caf Cuan
Place in a small cup:
1/2 teaspoon sugar
Brew in the cup:
Small espresso
Stir to dissolve sugar.
If desired, place in a cup:
1/2 teaspoon sugar
Brew in the cup:
Small espresso
Stir to dissolve sugar,
then ll cup with:
Sweetened whipped cream
BVSTEM3300-013_23SEM1 (LA).indd 13-14BVSTEM3300-013_23SEM1 (LA).indd 13-14 2023/6/21 09:242023/6/21 09:24