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About Start up Handling Options Warnings Tinnitus Additionals
Symptom Possible causes Solutions
No sound
Worn-out battery Replace the battery
Clogged tube or earpieces (mould, dome, GripTip, micro mould or LiteTip)
Clean mould
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax lter
Intermittent or
reduced sound
Clogged sound outlet
Clean mold
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax lter
Moisture Wipe battery with a dry cloth and/or dry tube
Worn-out battery Replace the battery
Clogged damping lter in sound hook Contact your Hearing Care Professional for assistance
Squealing noise
Hearing instrument earpiece inserted incorrectly Re-insert earpiece (mold, dome, GripTip, micro mold or LiteTip)
Ear wax accumulated in ear canal Have ear canal examined by your doctor
If none of the above solutions work, consult your Hearing Care Professional for assistance.
Troubleshooting guide
for your hearing instrument
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