Troubleshooting
Problem Possible Cause Solution
Burner will not light using the
ignition system
LP gas bottle is empty Replace with full bottle
Faulty regulator Have regulator checked or
replaced
Obstructions in burner Clean burner
Obstructions in gas jets or gas
hose
Clean jets and gas hose
Electrode or ignition button wire is
loose or disconnected on electrode
or ignition unit
Reconnect wire
Electrode or wire is damaged Change electrode and wire
Faulty integral ignitor Change ignitor
Incorrect electrode gap/ Bent
collector box
The gas collector box around the
electrode needs to be in line with
the burner with a gap of 3 to 4mm
between the end of the electrode
and the tag on the end of the
collector box. Realign the collector
box as required
Burner will not light with a
match
LP gas bottle is empty Replace with full bottle
Faulty regulator Have regulator checked or
replaced
Obstructions in burner Clean burner
Obstructions in gas jets or gas
hose
Clean jets and gas hose
Low fl ame or fl ashback (fi re
in burner tube— a hissing or
roaring noise may be heard)
LP gas bottle too small Use larger bottle
Obstructions in burner Clean burner
Obstructions in gas jets or gas
hose
Clean jets and gas hose
Windy conditions Use barbecue in a more sheltered
position
Gas valve knob diffi cult to
turn
Integral ignition system jammed Replace gas valve
Gas valve jammed Replace gas valve
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