TROUBLESHOOTING GUIDE
17
TM
WARNING: UNPLUG THE POWER CORD BEFORE TROUBLESHOOTING THE FILTER PUMP.
Problem Cause
A Pump not plugged in
C Low Voltage
A Low pool water level
B Clogged water inlet/outlet
D Motor Rotor blocked by dirt
C The Filter Cartridge
7
is too dirty
3. Pump is not cleaning
the pool properly e.g.
cloudy/green water
A Inadequate chlorine level
C The Filter Cartridge
7
is too dirty
B Inadequate pH level
D The Filter Cartridge
7
is damaged
E Water flow is slow
F Other chemicals required
G Pool water is too dirty
4. Water leakage at
A Hose
e
– Hose connections
with Skimmer Canister
9
and/or
90° Elbow
r
are not secured
B Bottom of Canister
9
C Between Canister
9
and
pool wall
Solution
A Plug the Power Cord Set
j
into a grounded power outlet.
B If problem persists, have the circuit checked by a qualified electrician.
C Check and make sure the line voltage is between 105 V AC and 125 V AC.
A Water level must be between the MIN and MAX lines on the Skimmer Seal Ring
d
.
B Check for obstructions at the Strainer Basket
g
, Filter Cartridge
7
, Hose
e
and
Return Fitting
o
.
C Clean or replace the Cartridge following the steps of FILTER CARTRIDGE USE & CARE (p. 11).
D Refer to pump servicing instructions to clean dirt.
A Maintain the chlorine level between 1.0 and 1.6 ppm.
C Clean or replace the Cartridge following the steps of FILTER CARTRIDGE USE & CARE (p. 11).
B Maintain the pH level between 7.3 and 7.8
D Inspect the Cartridge for holes or tears. If it is visibly damaged, replace it with a new one.
E Check for obstructions at the Strainer Basket
g
, Filter Cartridge
7
, Hose
e
and
Return Fitting
o
.
G Chemicals are essential to keep the pool water clean. Clean the pool and filter more often.
F Have your pool water sample tested by a pool supplies store. You may need to
add other chemicals as water quality varies in different localities.
B See STEP 3: Pump Reassembly/Replacement, p. 15-16:
B1. The Canister Gasket
4
must sit in the groove (inner groove for SFX600/SFX1000) on
the bottom of the Canister before installing the pump.
B2. Check Pump alignment. The arrow of the Pump indent (marked "ALIGN") MUST point
to the Canister indent (only visible from bottom).
B3. Make sure the Motor Seal Nut
1
is not cross-threaded.
A Check that the Hose Clamps
w
are properly tightened over both the Hose and the Hose
Connection O-Rings
q
; adjust and retighten if necessary. Also, check the Hose for cracks
or holes and replace as needed.
C Make sure the Skimmer Gasket Rubber Seal
h
is installed properly.
See SETUP INSTRUCTIONS (3) & (4), p. 9:
- The two keys of the Gasket should be at the top.
- The pool liner is not trapped in the threads.
- No gaps between the Gasket and the Canister.
- The Skimmer Seal Ring
d
is firmly tightened onto the Canister.
2. No or slow water
flow from the Return
Fitting
o
1. Pump Motor
3
does not start, or
kicks on and off
B Power Cord Set
j
and/or
circuit breaker tripped
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