To Next Page

To Previous Page

OWC DATA DOUBLER SUPPORT RESOURCES

3.1 Mac mini (2009) Drive Compatibility

The SATA controller used in the Mac mini 2009 (model identier Macmini3,1) has a known

limitation when using SATA 6.0Gb/s hard drives and solid state drives (SSDs). If a SATA 6.0Gb/s

drive is installed, the computer will limit the drive to 1.5Gb/s. Therefore it is recommended that

only SATA 3.0Gb/s drives be used in this computer.

3.2 Troubleshooting

Begin your troubleshooting by verifying that the power cable is connected to the Mac mini and

to a power source. If the power cable is connected to a power strip, make sure that the power

switch on the strip is turned on. If the Mac mini will not turn on, or if it is experiencing other

problems such as no sound or no wireless connectivity, it is possible that one or more of the

internal components were not correctly connected or were damaged during the assembly

process. Go back through the assembly instructions and compare what you see with the

pictures to identify what is dierent.

If the drive in the Data Doubler is not seen on the desktop on a Mac, check in the sidebar in

a Finder window. Some versions of Mac OS X do not show hard drives on the desktop by

default. If the drive in the Data Doubler is not seen in Finder, check Disk Utility to see if the

drive is recognized by the computer. In Windows, check in Disk Management. If the drive is

seen there, it may need to be formatted. www.owcdigital.com/format

If the drive in the Data Doubler is not seen in Disk Utility or Disk Management, remove the

aluminum housing of the Mac mini and compare what you see with the pictures in the

assembly section of this manual. Specically check to make sure that the drive is connected

correctly to the Data Doubler and that the Data Doubler is connected correctly to the SATA

connector in the Mac mini. If problems persist, please contact technical support (Section 3.4).

3.3 About Data Backup

To ensure that your les are protected and to prevent data loss, we strongly suggest that you

keep two copies of your data: one copy on your Data Doubler drive and a second copy on

either your primary internal drive or another storage medium, such as an optical backup, or

on another external storage unit. Any data loss or corruption while using the Data Doubler

is the sole responsibility of the user, and under no circumstances may OWC, its parents,

partners, and aliates be held liable for loss of the use of data including compensation of any

kind or recovery of the data.

3.4 Contacting Technical Support

8am - 5pm (CT) Monday - Friday

(866) 692-7100 (North America only)

+1 (815) 338-4751 (International)

Live chat is available during normal business hours: www.owcdigital.com/support

You can also email us at: www.owcdigital.com/support

SUPPORT RESOURCES

OWC data doubler User Manual

Other manuals for OWC data doubler