OWC MERCURY ELITE PRO MINI User Manual

•Read this manual and review Chapter 4: Troubleshooting & Tips.
•Try to conrm the problem is with the hard drive. If you have a second
computer, move the enclosure to that system and verify that the solution
does not function with that machine.
•Visit our tech center for more support suggestions, including FAQs.
http://eshop.macsales.com/tech_center/index.cfm
If you still need support, please have the following available to you:
• The serial number of the enclosure
• Your invoice number
• What operating system you are using
• Which kind and model of computer you are using
All of this will help speed your support contact along.
8AM - 8PM CST Monday - Friday
9AM - 4PM CST Saturday
By Telephone - (800) 275-4576 (North America only)
International customers please call (815) 338-8685
Live Chat is available during normal business hours as well. Visit:
http://eshop.macsales.com for more information.
Or, you can email. Submit your email at
http://eshop.macsales.com/Service/Tech.cfm
6.1 Before Contacting Technical Support
6.2 Technical Support Hours Of Operation
6 TECHNICAL SUPPORT
OWC Mercury Elite Pro mini Chapter 6 - Technical Support

OWC MERCURY ELITE PRO MINI Specifications

General

Compatible operating systems	Windows MacOS Linux
Supported storage drive interfaces	Serial ATA
FireWire 400	Yes
USB 2.0 ports quantity	1
Cables included	eSATA, FireWire, USB
Storage temperature (T-T)	-40 - 85 °C
Operating temperature (T-T)	0 - 70 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	5 - 90 %
Material	Aluminum
Product color	Silver
Data transfer rate	3 Gbit/s

Weight and Dimensions

Depth	139.7 mm
Width	96.52 mm
Height	27.94 mm
Weight	330 g