All ports support hot-plugging. To ensure no data is lost, always eject or unmount any
connected storage devices from your operating system before disconnecting them
from your hub (or before disconnecting the hub from the host computer).
•
Thunderbolt device chains can support up to six Thunderbolt devices, thus a total of
five additional Thunderbolt devices can be chained to the Thunderbolt Hub. It is not
possible to chain five devices to each available Thunderbolt 4 port. In addition, a
Thunderbolt 4 or Thunderbolt 3 display (or a display connected via a USB-C display
adapter) can be added to the end of a device chain.
•
It is possible to connect other types of displays such as HDMI and DisplayPort to an
available Thunderbolt 5 port, so long as you have the appropriate USB-C display
adapter (e.g. a USB-C to HDMI cable, or a USB-C to DisplayPort cable).
•
The OWC Thunderbolt•
TM
5 Hub supports DisplayPort 2.1 capabilities, so long as the connected host and
display also support it. For use with a single display, Thunderbolt 5 supports
resolutions up to 8K @ 120Hz or 4K @ 144Hz. For dual display configurations, the
two applicable ports support up to 8K @ 60Hz.
Apple silicon M1/M2/M3 Pro, M1/M2/M3 Max, and M1/M2 Ultra Mac models, Apple
Intel-based Mac models, and Thunderbolt 4 PCs can support up to two displays at up
to 4K @ 60Hz via Thunderbolt.
•
Apple silicon M1/M2/M3 Mac models can support one external display up to
4K @ 60Hz via Thunderbolt.
•
Support Resources
4.1 Troubleshooting
Begin by verifying that the power cable and brick connections are all secure. Then
verify that the Thunderbolt cable is connected to the OWC Thunderbolt
•
TM
5 Hub. Next, verify the other end of the Thunderbolt cable is properly plugged into a
system. If issues persists, try connecting a different Thunderbolt cable and see if the
OWC Thunderbolt 5 Hub works properly. Connecting to a different system is also an
option to verify the issue.
If issues continue to occur, please know that OWC support is here to help. Contacting
support information can be found in section 4.4 "Contacting Support". Please have
your serial number ready which is located on the bottom of the OWC Thunderbolt
•
TM
5 Hub and printed on the original packaging.
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