● Enable a firewall
● Use antivirus software
17.2 Service Unavailability
Should there be a critical disruption in service from our dependencies or services that impacts user availability, the user will be made
aware via the email assigned to their account.
17.3 Detecting Cybersecurity Events
Cybersecurity is a priority at Owlet. We have a team that is dedicated to ensuring the continued security of our products and services.
Our products have logging enabled so that we can investigate suspected issues. If you suspect an issue, please contact us:
https://support.owletcare.com/hc/en-us/categories/360003108872
17.4 Keeping Your Device Up To Date
It is important to keep your devices up to date with manufacturer updates, whether it be your phone, computer, or application -
including ours! If there is an update available, please ensure you download it and use the latest version that is available. If a security
vulnerability is found in our device, security updates will be pushed in new releases, please make sure your Owlet Dream App is up
to date as well.
17.4.1 Owlet Dream App Updates
Owlet regularly releases updated versions of the Owlet Dream App. It is important that you download the latest version of the Owlet
Dream App on your mobile device. Owlet Dream App updates can be downloaded directly through the Apple App store or Google
Play™ store. You should regularly check the appropriate application store to see if Owlet has released an updated version of the
Owlet Dream App.
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