Packard Bell computer - Page 59

Packard Bell Limited Warranty - 59
United Kingdom
Repair Service line:.............................................................................................0844 800 6020 (national call rate)
Software and Out of Warranty service line:................................................................0906 752 5600 (£ 0.75/min)
Business hours: 24 hours a day, 7 days a week, 365 days a year.
Ireland
Hardware and In-Warranty Support Line:.................................................................01878 1470 (national call rate)
Software and Out of Warranty Support line:.................................................................1570 92 45 55 (€1.26/min)
Business hours: 24 hours a day, 7 days a week, 365 days a year.
The Netherlands
Systems covered by Warranty:....................................................................................0900 202 5117 (0.15€/min)
Systems out of Warranty:............................................................................................0900 202 0515 (0.45€/min)
Business hours: Monday - Friday from 9 am - 9 pm.
Belgium
In-warranty support (including extended warranty):...............................................022 56 66 05 (national call rate)
Out of warranty support: ................................................................................................0900 10 273 (0.45€/min)
Business hours: Monday - Friday from 9 am - 9 pm.
Luxembourg
(French) In-Warranty Support:....................................... 20202836 (cost variable from the caller location/provider)
(German) In-Warranty Support: ..................................... 20202835 (cost variable from the caller location/provider)
Business hours: Monday - Friday from 9 am - 7 pm.
South Africa
Technical Support: ............................................................................................................ 0861 111 222 (toll free)
Business hours: Monday - Friday from 8 am - 5 pm.
Denmark
In-Warranty Support Line: ............................................. 69918043 (cost variable from the caller location/provider)
Business hours: Monday - Friday from 9 am - 6 pm.
Norway
The first 90 days after purchase: .................................... 21554635 (cost variable from the caller location/provider)
After 90 days: ...........................................................................................................820 19 009 (NOK 9,50/min)
Business hours: Monday - Friday from 9 am - 6 pm.
Sweden
The first 90 days after purchase: ..........................................................................0771 45 48 98 (national call rate)
After 90 days: .......................................................................................................0900 100 1265 (SEK 9,90/min)
Business hours: Monday - Friday from 9 am - 6 pm.
Finland
Technical Support: .................................................... 0942599539 (cost variable from the caller location/provider)
Business hours: Monday - Friday from 9 am - 5.30 pm.
All other countries:
Please contact the store where you have purchased the Product for more details about the warranty of Your Product.
10. SERVICE & SUPPORT INTERVENTION
If, to the sole opinion of the Customer Contact Center representative, intervention is required, Packard Bell will,
according to the CCC representative decision, repair or replace the Product, PROVIDED THAT:
− You have followed all procedures set out in this Limited Warranty;
− You have removed all non-Packard Bell software or hardware components;
− You have removed the BIOS password, if any, before the intervention.
The CCC representative will explain to the Customer what procedure to follow to obtain Service & Support.
If You or an authorised representative are not at the agreed location at the time and date of an appointment that may
have been made between You and the CCC representative, You may be charged for any subsequent visits.
Packard Bell reserves the right to refuse to provide the service to any location at which, to Packard Bell’s sole opinion,
the safety of Packard Bell’s technical representative or the ability to provide the Service & Support described herein
would be jeopardised.