TROUBLESHOOTING
Model: 4 Wire Colour Touch Light
TERMS AND CONDITIONS
PAL PRODUCT WARRANTY DETAILS
The PAL product is guaranteed against defects in materials and/or workmanship, under normal
domestic use for (12) twelve months.
Except as otherwise provided for by law, this guarantee becomes invalid if in the opinion of the
Company the product has been misused, abused, damaged in transit, incorrectly installed, or
connected to an electrical supply not corresponding with the products specication or a non-approved
PAL power supply.
The Company is not responsible for forwarding freight charges or losses in transit.
If any part of the product proves to be defective within the warranty period, the defective part will be
repaired or replaced, free of charge and at the discretion of Bellson Electric.
Bellson Electric shall not be liable for any loss of prots or any consequential, indirect or special loss,
damage or injury of any kind whatsoever arising directly or indirectly from Bellson Electric products.
This limitation does not apply to any liability under the Australian or New Zealand consumer legislation.
PLEASE REGISTER YOUR PRODUCT WARRANTY DETAILS ONLINE AT:
www.bellson.com.au/register.htm OR You MUST retain some proof of purchase to provide evidence of
the DATE of the original purchase.
ISSUE REASON DIAGNOSE ACTION
Light not turning on (1) Faulty Globe.
Test RED, GREEN, BLUE using the
mode button to determine if the light has
dropped a color.
Replace Light Head.
Light not turning on (2) Faulty Driver.
Check Driver output under load using a
multimeter. 24volts DC.
Replace Driver.
Light not turning on (3) Cut Cable.
Check the voltage on the pins of the
plug to determine if there is 24volts DC.
Pull a new cable through (Make sure the
conduit is not flooded and is completely
dry before pulling cables).
Light not turning on (4)
No mains power to
Driver.
Check Red indicator light at the driver to
see if it has input power.
Contact a licensed electrician to assist.
Light not turning on (5)
Lights do not change
colour.
Mains power is getting to the driver, but
pressing the manual button does not
switch lights on/off.
Replace driver.
Lights out of sync
One light is different
color compared to
other lights.
Test RED, GREEN, BLUE using the
mode button to determine if the light has
dropped a color.
Replace Light Head.
Lights not changing
color
Lights incorrectly
wired to LED lamp.
Check color coding at the terminal. Rewire cables to correct terminals.
Handset will not operate Stuck on colour.
Check manual button to determine if
colors change.
Recode handset to driver.
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