Installation/Troubleshooting
32
Troubleshooting
Pyroelectric
infrared sensor
is
malfunctioning.
• The pyroelectric infrared sensor may malfunction in the following
areas.
• Where direct sunlight hits the object
• In a greasy or humid place like a kitchen
• Where there are sharp temperature changes like near an air
conditioner
• Where there is an obstacle such as glass in front of the
camera
• Where the object is exposed to strong light
• Near a radio wave emitting device
Change the camera location (see Getting Started).
Lens does not
turn to the
sensor position
after the
pyroelectric
infrared sensor
detects a
temperature
difference.
• You have not enabled the Lens Position When Triggered setting.
Set [Move to sensor position] at the Lens Position When
Triggered setting (see page 69 of the Operating Instructions
on the Setup CD-ROM).
Problem Cause and Remedy
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