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Troubleshooting
Cleaning instructions / Troubleshooting
The following symptoms do not indicate malfunction.
Symptom Cause
POWER indicator blinks before the unit is 
switched on.
• 
This is a preliminary step in preparation for the 
operation when the ON timer has been set.
• 
When ON Timer is set, the unit may start earlier (up 
to 35 minutes) before the actual set time in order to 
achieve the desired temperature on time.
POWER indicator blinks during HEAT 
mode with no warm air supply (and fl ap is 
closed).
• 
The unit is in defrost mode (and AIR SWING is set 
to AUTO).
TIMER indicator is always on.
• 
The timer setting repeats daily once set.
Operation is delayed a few minutes after 
restarting.
• 
The delay is a protection to the unit’s compressor.
Indoor fan stops occasionally during 
heating operation.
• 
To avoid unintended cooling effect.
Indoor fan stops occasionally during 
automatic fan speed setting.
• 
This helps to remove the surrounding odour.
Airfl ow continues even after operation has 
stopped.
• 
Extraction of remaining heat from the indoor unit
(maximum 30 seconds).
The room has a peculiar odour.
• 
This may be due to damp smell emitted by the wall, 
carpet, furniture or clothing.
Cracking sound during operation.
• 
Changes of temperature caused the expansion/
contraction of the unit.
Water fl owing sound during operation.
• 
Refrigerant fl ow inside the unit.
Mist emerges from indoor unit.
• 
Condensation effect due to cooling process.
Outdoor unit emits water/steam.
• 
Condensation or evaporation occurs on pipes.
Louder noise at outdoor unit during early 
operation of i AUTO-X.
• 
The compressor and fan rotate at higher speed to 
boost cooling performance during initial operation.
Discoloration of some plastic parts.
• 
Discoloration is subject to material types used in 
plastic parts, accelerated when exposed to heat, 
sun light, UV light or environmental factor.
Check the following before calling for servicing.
Symptom Check
Operation in HEAT/COOL mode is not 
working effi ciently.
• 
Set the temperature correctly.
• 
Close all doors and windows.
• 
Clean or replace the fi lters.
• 
Clear any obstruction at the air inlet and air outlet 
vents.
Noisy during operation.
• 
Check if the unit has been installed at an incline.
• 
Close the front panel properly.
Remote control does not work.
(Display is dim or transmission signal is 
weak.)
• 
Insert the batteries correctly.
• 
Replace weak batteries.
The unit does not work.
• 
Check if the circuit breaker is tripped.
• 
Check if timers have been set.
The unit does not receive the signal from 
the remote control.
• 
Make sure the receiver is not obstructed.
• 
Certain fl uorescent lights may interfere with signal 
transmitter. Please consult authorised dealer.
ACXF55-11420_SM0717-0.indd   13ACXF55-11420_SM0717-0.indd   13 16/6/2017   2:54:36 PM16/6/2017   2:54:36 PM