39
Troubleshooting
Display
During Simultaneous
display, one of the
screens becomes disor-
dered.
z
When using the Extended Desktop, use the same display colors for the
external display as those used by the LCD. If you continue to experi-
ence problems, try changing the display.
Touch and hold on the desktop, and touch>*UDSKLFV3URSHUWLHV@
>'LVSOD\@
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Simultaneous display cannot be used until Windows startup is com-
plete (during Setup Utility, etc.).
The external display
does not work normally.
z
If the external display does not support the power saving function, it
may not work normally when the computer enters the power saving
mode. Turn off the external display.
Cannot rotate the dis-
play.
z
The application program currently running may not support the image
rotation. Quit the program, and then try to rotate the image. This can
ameliorate the status.
z
When the automatic rotation is off, screen display does not rotate auto-
matically.
Screen
The pointer does not
work.
z
When using the external mouse, connect it correctly.
z
Restart the computer using the external keyboard/mouse.
z
If the computer does not respond to external keyboard/mouse com-
mands, read “No response”
(
Î
page 40).
Cannot point the cor-
rect position using the
included digitizer pen.
z
Perform the screen calibration (
Î
Reference Manual “Screen Input
Operation” ).
z
Use the included pen.
z
On the Windows logon screen or the Welcome screen, you may not be
able to point the correct position using the included digitizer pen. Use
the external keyboard or the external mouse to log on.
Cannot display “Charm”
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“Charm”.
z
Delete the calibration data.
A
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EUDWLRQ@
B
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On-screen Document
The document of PDF
format is not displayed.
z
Install Adobe Reader.
A
Log on to Windows as an administrator.
B
Touch
(Start) and input “F?XWLO?UHDGHU?HQ?3LQVWDOOEDW´LQ>6HDUFK
3URJUDPVDQG¿OHV@WKHQSUHVV
Enter
.
C
Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Read-
er and touch>+HOS@>&KHFNIRU8SGDWHV@