40
Troubleshooting
Troubleshooting (Basic)
Others
No response.
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Open Task Manager and close the software application that is not
responding.
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An input screen (e.g., password input screen at startup) may be hid-
den behind another window. Touch the application icons at the bottom
of the screen to check.
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Press the power switch for four seconds or longer to shut down the
computer, and then press the power switch to turn it on. If the applica-
tion program does not work normally, uninstall and reinstall the pro-
gram. To uninstall,
A
Open the Control Panel.
Perform either of the following procedures.
y
Touch and hold
at the bottom left corner of the Desktop
screen.
y
Flick from the middle of the Start screen to the top.
Touch
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Windows 8.1 in not
functioning.
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perform recovery using the recovery disc for Windows 8.1.
Cannot connect to a
network.
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