Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 43
Making/answering calls, intercom
*1 KX-TG5622/KX-TG5623
Problem Cause/solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
L Move the handset and the base unit away from other
electrical appliances.
L Move closer to the base unit.
L Raise the base unit antennas.
L Turn on the clarity booster feature (page 20).
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The handset does not
ring.
L The ringer volume is turned off. Adjust it (page 30).
I cannot make a call. L The dialing mode may be set incorrectly. Change the
setting (page 17).
L Another handset is in use. Try again later.
*1
I cannot redial by
pressing {REDIAL}.
L If the last number dialed was more than 48 digits long,
the number will not be redialed correctly. Dial the
number manually.
I cannot have a
conversation using the
headset.
L Make sure that an optional headset is connected
properly (page 39).
L If “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
I cannot make long
distance calls.
L Make sure that you have long distance service.
I cannot page the
handset.
L The called handset is too far from the base unit.
L The called handset is in use. Try again later.
TG562X.book Page 43 Friday, February 10, 2006 1:41 PM
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