To Next PageTo Next PageWhat does 'Unknown error code' mean on Panasonic Telephone Accessories?
If your Panasonic Telephone Accessories display 'ERROR!!! Unknown error code', it means the Tree Survey failed for some reason. Conduct the Tree Survey again.
Why can't I execute the Tree Survey on my Panasonic VoIP?
If the Tree Survey cannot be executed on your Panasonic VoIP system, it's because the selected SIP-CS uses an older software version that the Tree Survey feature doesn't support. Update the software to version 7.100 or later to resolve this.
How to resolve 'Survey result contains more than 4 levels' error in Panasonic VoIP?
If your Panasonic VoIP displays 'ERROR!!! Survey result contains more than 4 levels', it means the air synchronisation hierarchy contains more than 4 levels. Recheck the design of your Tree Structure and relocate SIP-CS(s) to remove the unsupported level(s).
What causes 'Parameter Error' on Panasonic VoIP and how can I fix it?
If you encounter an 'ERROR!!! Parameter Error' on your Panasonic VoIP system, it indicates that the monitoring of SIP-CSs failed. Conduct the Tree Survey again to resolve this.
What does 'IP-CS is too close' mean for Panasonic VoIP and how to resolve it?
If you receive an 'ERROR!!! IP-CS is too close' message on your Panasonic VoIP, it means the SIP-CSs are located too close together. As a guideline, the maximum number of SIP-CSs in an area with a radio signal strength of "11" is 2. Relocate the SIP-CS(s), referring to the guidelines for distance between SIP-CS(s) in "Required Distances between Equipment".
How to fix 'CS does not have Primary CS' error on Panasonic VoIP?
If you're seeing an 'ERROR!!! CS does not have Primary CS' message on your Panasonic VoIP system, it means a SIP-CS is located too far from the adjacent SIP-CS. Move the SIP-CS(s) closer to the adjacent SIP-CS according to your site planning.
What to do if Panasonic VoIP SIP-CS(s) don't function due to air synchronisation?
If your Panasonic VoIP SIP-CS(s) are not functioning correctly due to a lack of air synchronization, the location of the SIP-CS might be the issue. Move the SIP-CS(s) closer to the adjacent SIP-CS according to your site plan. If problems persist, look for and eliminate any interference from external wireless equipment.
Why is my Panasonic VoIP not working because of wireless interference?
If your Panasonic VoIP SIP-CS(s) aren't functioning correctly, it might be due to interference from external wireless equipment, specifically with DECT radio waves. To fix this, find the source of the interference and eliminate it.
What to do if I get a connection error on my Panasonic VoIP?
If you are experiencing connection errors with your Panasonic VoIP system, it's likely due to incorrect IP network environment and settings. Please verify the network connection of your SIP-CS(s) and PC to resolve this issue.
What to do if my Panasonic Telephone Accessories unit is not receiving power?
First, ensure that the device supplying Power over Ethernet (PoE) is properly connected and powered. Also, verify that the Ethernet cable is correctly connected. If you're using an AC adapter, make sure it's connected and receiving power.
General| Brand | Panasonic |
|---|---|
| Model | KX-UDS124CE |
| Wireless Protocol | DECT |
| Maximum Number of Handsets | 8 |
| Power Supply | AC Adapter |
| Connectivity Technology | Wired and Wireless |
| Frequency Band | 1.9 GHz |
| Supported Protocols | SIP |
| Dimensions | 40 mm |
| Ports | 4 x Ethernet |
