- 111 - VQT4K62
Q&A Troubleshooting
TV, computer, printer
No image appears on TV. Image blurred or not coloured.
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Not connected correctly (→92).
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The television has not been switched to auxiliary input.
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Check the [Video Out] setting (NTSC/PAL) on the camera (→48).
TV screen display different to LCD monitor.
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Aspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV.
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Card is inserted into TV.
→ Connect with AV cable (supplied) and play on camera (→92).
Picture is not displayed on full TV screen.
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Check [TV Aspect] settings (→48).
Cannot communicate with the computer.
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Not connected correctly (→97).
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Check whether computer has recognised camera.
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Select [PC] when connecting the camera to your computer (→97).
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Turn the camera off and then on again.
Computer does not recognise card (only reads built-in memory).
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Disconnect USB connection cable (supplied) and reconnect with card in place.
Computer does not recognise card. (When using an SDXC Memory Cards)
→ Check whether your computer is compatible with SDXC Memory Cards.
http://panasonic.net/avc/sdcard/information/sdxc.html
→ A message prompting you to format the card may appear when you connect it. Do not format the
card.
→ If the [Access] indicator on the LCD monitor does not go off, turn off the camera’s power before
disconnecting the USB connection cable.
Cannot print when connecting to printer.
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Printer not compatible with PictBridge.
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Select [PictBridge(PTP)] when connecting the camera to your printer (→99).
Cannot print the date.
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Make date printing settings before printing.
→ With the “PHOTOfunSTUDIO” software on the CD-ROM (supplied): Select “with dates” within
print settings.
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Use [Date Stamp] function when taking a picture (→83).
The edges of pictures are cut off when printing.
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Release any trimming or edgeless printing settings on printer before printing.
(Consult printer operating manual.)
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The pictures were recorded in aspect ratio.
→ If printing in shop, check if 16:9 sizes can be printed.
Cannot print panorama pictures properly.
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The aspect ratio of panorama pictures is different from that of regular still pictures, and some
panorama pictures may not be printed correctly.
→ Use a printer with support for panorama pictures. (Refer to the instruction manual for the printer.)
→ We recommend adjusting the size of a picture in accordance with print paper using the
“PHOTOfunSTUDIO” software on the CD-ROM (supplied).
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