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Others
• From the Wi-Fi setting menu on the smartphone, turn off and then on the Wi-Fi function.
• When the firewall of the OS, security software, etc. is enabled, connecting to the PC may not be
possible.
• Some OS versions, including Windows 8, use two types of accounts: a local account and a Microsoft
account.
> Be sure to use the user name and password for the local account.
• The default workgroup name is set to “WORKGROUP”. If you changed the workgroup name, the PC
will not be recognised.
> In [Change Workgroup Name] in [PC Connection] of the [Wi-Fi Setup] menu, change the
workgroup name to that of the PC you are connecting to.
Refer to P128 for details.
• Please confirm login name and password are correctly typed.
• When the system time of Mac computer or Windows PC connected to a camera differs severely from
that of the camera, the camera cannot be connected to the computer or PC in some OSs.
> Please confirm [Clock Set] and [World Time] of the camera matches with time, date and time
zone in Windows PC or Mac computer. When both settings do not match severely, please match
them.
• The settings stored in the camera may be deleted depending on the type of repair.
> Always make a copy of important settings.
• Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (P45)
> Be aware that all the information you have set in the [Wi-Fi Setup] menu will also be reset.
• Image cannot be transmitted when the battery indicator is flashing red.
• Is the size of the image too large?
> Reduce the size of the still picture, then transmit (P118, 127).
• Motion pictures that are too large in size cannot be transmitted.
This unit is not displayed in the Wi-Fi setting screen of the smartphone.
Images cannot be transmitted to a PC.
When I try to set up a Wi-Fi connection with a Windows 8 PC, my user name and
password are not recognised, so I cannot connect to the PC.
The PC is not recognised when I use a Wi-Fi connection.
The camera cannot be connected to PC via Wi-Fi connection.
Settings were deleted after I sent the camera in to be repaired.
I have forgotten the password for the Wi-Fi.
Transmission of the image fails midway.
Some images cannot be transmitted.
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