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Q&A Troubleshooting
Playback
Pictures have been rotated.
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[Rotate Disp.] is activated (→48)
Cannot view pictures. There are no recorded pictures.
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REC/PLAY switch is not set to (play).
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No pictures in built-in memory or card (pictures played from card if inserted, from built-in memory if
not).
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Has the file name of the picture been changed on a computer? If so, it cannot be played back on the
camera.
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The [Playback Mode] has been changed.
→ Set [Playback Mode] to [Normal Play] (→95).
Folder/file number displayed as [-]. Picture is black.
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Picture edited on computer or taken on different device.
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Battery removed immediately after picture taken, or picture taken with low battery.
→ Use [Format] to delete (→48).
Incorrect date displayed in Calendar Playback.
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Picture edited on computer or taken on different device.
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[Clock Set] is incorrect (→18).
(Incorrect date may be displayed in Calendar Playback on pictures copied to computer and then
back to camera, if computer and camera dates differ.)
White round spots like soap bubbles appear on the recorded picture.
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If you take a picture with the flash in a dark place or indoors, white round spots may
appear on the picture caused by the flash reflecting particles of dust in the air. This is
not a fault. A characteristic of this is that the number of round spots and their position
differ in every picture.
[Thumbnail is displayed] is shown on the screen.
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The pictures may have been recorded on another device. If so, they may be displayed with poor
picture quality.
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