15
English
Troubleshooting
Please check the following items before contacting the retailer for repair.
Problem Check here
Operation and suction power
The stick cleaner
does not start
● The battery may be discharged. → Charge the battery.
● The charging adapter may be connected to the main unit.
●
The protection device may be operating to avoid motor and battery overheating.
→ ①
Press “OFF”.
②
Wait for 5 to 30 minutes (for the motor and battery to cool down
and release the protection device).
③
Investigate the reason (P. 7) why the protection device turned on.
◦ Continued operation with the dust box full.
→ Empty and clean the dust box.
◦ Rubbish is blocking the extension wand and/or nozzle.
→ Remove the rubbish.
The suction power
weakens naturally
or the stick cleaner
stops
The suction power of the
dusting brush is weak
● The dust box may be full.
● The filter may be clogged. → Clean the filter.
The suction power is weak
even when operating in
“HIGH”
The suction power
weakens during operation
● Press “OFF” and try to start again.
● Filters may be clogged. → Clean the filters.
● The dust box may not be correctly set.
● The protection device may be operating. (P. 7)
● Rubbish may be blocking the extension wand and/or nozzle.
Charging
The battery status
indicator lamp (blue)
does not turn on
● The charging adapter may not be fully inserted into the outlet.
● The charging adapter plug may not be securely inserted into the
main unit connector.
The battery status
indicator lamp (blue) does
not turn o
(Long charging time)
●
The charging time may vary depending on the service conditions such
as ambient temperature and length of use, and may take up to 6 hrs.
●
If the battery status indicator lamp does not turn off even after 6 hrs.,
consult your retailer for possible equipment failure.
The battery status
indicator lamp
(blue) blinks rapidly
(at approx. 0.3 sec.
intervals)
● The charging adapter plug may not be securely inserted into the
main unit connector. → Unplug from the main unit and plug in again.
● Foreign matter may be stuck to the main unit connector or
charging adapter plug. → Remove the foreign matter.
●
You may be charging in a place with high or low ambient temperature.
→
Charge in a place where room temperature is between 5 ºC and 35 ºC.
● The charging adapter used may not be that for this product.
● The battery connector may not be securely inserted.
The operating time
is short
● Charging may take longer when started immediately after use
because it starts only after the battery cools down to a
temperature appropriate for charging.
→Charge until the battery status indicator lamp (blue) turns o.
●
You may be charging in a place with high or low ambient temperature.
→
Charge in a place where room temperature is between 5 ºC and 35 ºC.
●
You may have left the stick cleaner in a place where room temperature
is 10 ºC or less without charging after use. → Charge the battery.
●
If the operating time has become remarkably short even after charging
correctly, the battery may be reaching its service life.
(The service life of a battery varies depending on the service
conditions such as ambient temperature and length of use.)
→ Replace the battery.
Smell
The exhaust
smells like rubbish
● You may have sucked up and left rubbish with strong smell as-is.
→
If the smell persists even after repeated use, throw away the rubbish.
→
Clean the lters.
MC-SBU1F_HK.indd 15 2019/05/29 14:23
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